Element Hampton Peninsula Town Center

Moesh Gemstone 

on Google

a month ago

This hotel put a fake incidental damage dispute on my mom’s card and reservation in retaliation. We contacted so many ppl about this that we had to contact our bank to do a full investigation to get the money back. And yes when the hold is a certain amount the bank will take the time and effort to investigate and they were able to prove it was fraudulent. This is retaliation to a report of a door that’s nails fell off and caused injury to a child. This completely scared my mom away from following up due to the lack of respon... read more

Taylor Swails 

on Google

a month ago

The hot water in my house went out, we had a gas leak, VA natural gas told us we had to leave for our safety until tomorrow. I booked here cause it was the closest Marriott to my home with a dish washer. I should've known it'd be bad when I pulled up and two employees, one looked like the manager, were outside for over 30 mins smoking. Right out front. We checked in and no hot water. I tried to call down to the front desk using the dusty phone in the room and it didn't work. That was never fixed. I went down to the desk, e... read more

Praj V 

on Google

a month ago

Terrible!!!! Stay The only good thing about this Hotel is its location and size of rooms. Rest is down hill from there, if you see posts from other reviewers on cleanliness about this Hotel believe them. The room we got was on first floor was moldy and musty. My mother developed breathing problem so we checked out early. The room was visibly dirty saw bobbin pin from previous guest, dirty kitchen counter and utensils, dirty refrigerator. Cleaning lady showed up at our door early in the morning around 10.30 am, my husband was... read more