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Elco Cadillac

4.2

About this business

Location details

15110 Manchester Rd, Ballwin, MO, 63011, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:30 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:30 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:30 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.2380 reviews
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Elyria K.'s profile image
Elyria K. 
a day ago

I would like to share that I had an excellent service experience at Cadillac of New Orleans. Both Guy and Wayne were exceptional and continue to provide outstanding support. My experience with the finance manager was also very positive. This is the second vehicle I have purchased from the dealership, and I continue to return because of the consistently high level of service. Cadillac of New Orleans clearly values its customers and understands that selling is about building strong, lasting relationships with each customer. I... read more

David W.'s profile image
David W. 
4 weeks ago

Overall, I was very happy with the sales process and the professionalism of the staff while I was purchasing the car. However, the service was not so great when I tried to get them to help me with a minor issue involving my key fobs. My salesperson wouldn't call me back, so I went to her boss, the pre-owned car manager. Two phone messages later, no response. I finally called the general manager's office to try and resolve the problem and things then started moving. Still, the sales manager I spoke with apologized several ... read more

George R.'s profile image
George R. 
a month ago

my 5th vehicle used from faulkner a couple issues but Katie and Luke stood behind my purchase Mercedes and made it right so i strongly recommend those 2 for a new or used car purchase 

Pauline H.'s profile image
Pauline H. 
a month ago

Our experience at Gregg Young was a great one! Hunter was very helpful, answering all my questions. I would definitely shop at Gregg Young again! 

Ayesha M.'s profile image
Ayesha M. 
a month ago

I purchased a vehicle from Cadillac of South San Francisco on December 30–31, 2024. In my experience, the purchase involved misrepresentation, undisclosed vehicle condition and safety defects, delayed delivery, improper handling of title/registration paperwork, unmet purchase commitments, financial loss, and failure to resolve after repeated escalation. Specifically: • The vehicle was scheduled to ship January 2 but arrived January 10, without a full gas tank or tracking information. • Title and registration paperwork was de... read more

Ayesha M.'s post 1
Ayesha M.'s post 2
Mike's profile image
Mike 
a month ago

Refrain from entrusting your Cadillac to their collision center for repairs. They consistently fail to provide transparent explanations for delays. Upon returning my vehicle, it was still in a state of disrepair, and the tires I had paid for were not installed. Furthermore, they misplaced the lug nut key. The front passenger door window tinting was also damaged. The front suspension remains problematic, and I have been awaiting their attention for over a month and a half. During an oil change, I approached the service manage... read more

michael t.'s profile image
michael t. 
2 months ago

Don’t buy from Andy Ochoa at Earnheart Chandler AZ. Terrible customer service. Your company lost a part. (Wheel locker) Then; Didn’t complete a service. (Rotate tires) Didn’t tell me about it (didn’t let me know it wasn’t completed) Charged me for it. Then wouldn’t make it right when i called. (Told me I have to buy another locker, and accused me of losing it and lying about it) When I told the sale manager Andy Ochoa, hey I bought a 100k vehicle from you. It’s only been serviced by you. You lost the wheel lock and your ... read more

William E.'s profile image
William E. 
2 months ago

My wife and I were in the market for a new Cadillac. We found a "gently used" 2025 XT6 Premium (Platium Package) at Jim Shorkey Cadillac. Although, the dealership is currently under a major reconstruction, we found the Sales staff, as well as the Service Dept., very accessible and professional. The overall buying experience was pleasant, comfortable and efficient. Our Sales Consultant, Antanas Mackevicius, was friendly and courteous, with a high level of product knowledge, as to all the new technical features offered by Cadi... read more

William E.'s post 1
Shelley C.'s profile image
Shelley C. 
3 months ago

The car buying experience at Morrie's was fabulous! Nick Loseby was very friendly & easy to work with! We will definitely be back! Brian & Shelley Carter 

Frequently asked questions about Elco Cadillac

How is Elco Cadillac rated?

Elco Cadillac has a 4.2 star rating with 380 reviews. 

When is Elco Cadillac open?

Elco Cadillac is open now. It will close at 6:00 p.m. 

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