Elavon, Inc.

jon b. 

on Citysearch

8 years ago

Unfortunately, my business used Elavon for the past 10 years. They were recommended by First Tennessee Bank at the time, not any more! We closed the business a year ago and notified Elavon, but they continued to auto-withdraw funds from our bank account, about $3,000.00 We notified Elavon to stop, they didn't and won't refund any of the amount even though there were NO credit card transactions performed. The bank account had to remain open in order to finish collections and residual billing. I had to close the bank account t... read more

AZAssociate08 

on Citysearch

14 years ago

ELAVON inappropriately takes money from your account. – I read the review of the person ahead of me here -- however, I used them for about 15 years. I did receive notice in the mail that they were discontinuing the processing software and I would need to sign up with their new program. I phoned, and was given the fees for their new program, and I declined (I went to Wells Fargo which suited my needs better). Evalon has continued to charge me even though the system I was using no longer works, the processing service of theirs... read more

wmoody 

on Citysearch

15 years ago

Do Not Use This Business!!! – I have used this merchant for about a year for my VISA billing. They supposedly recently sent a letter outling a new compliance policy, sent by regular (not registered) mail that, surprise, didn't make it to my office. When I was charged $20/month for being "noncompliant" with these new policies, I saw the charges on my bill from them and called for an explanation. They would not reverse the fees though there was no other notification of these policy changes with associated fees apart from this ... read more