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4205 Fairmont Pkwy suite 150, Pasadena, TX, 77504, United States
Get directionsThe absolute worst home health company I’ve ever dealt with. Very unprofessional and rude. Nurses are never on schedule and don’t communicate. They lie to the hospital on patients instead of holding their company accountable for not following its own policies 1000% DO NOT RECOMMEND I wouldn’t trust them to care for my dog.
It is very difficult to speak to someone from main office in Pasadena, Tx. Once you speak with someone they are very helpful and friendly but it can take more than a day for them to actually answer a call.
Very Disappointed With Elara Home Health I am extremely disappointed with the care my mother received from Elara Home Health. Unfortunately, based on our experience, I cannot recommend this agency. There was a serious lack of communication and follow-through regarding my mother’s wound care and IV antibiotic treatment. On one occasion, a nurse, Martin Tranee, reported that my mother had “gone back to work.” This was not an accurate representation of what happened. My mother went to her workplace briefly to pick up some perso... read more
This company is so unprofessional, I have been working here for years, and they just can't seem to get things together. I know my schedule and what I'm supposed to work. And I'm not getting paid for all my hours. They don't do over time but I have been asked to work extra hours then they wanna cut my days so they don't have to pay me over time. Which is bs, they need to pay me what I work. Not to mention there is never a supervisor to speak too. The woman who work in the office are rude. I have had to call the office multipl... read more
Elara Caring has a 3.7 star rating with 42 reviews.
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