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Elara Caring
- Home Health Care
- Conroe, TX
About this business
Location details
200 River Pointe Dr #110, Conroe, TX 77304, Conroe, TX, 77304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Awful experience. Never got a case manager or nurse who was familiar with my Dad. Lots of excuses about being understaffed and staff wasn’t through with training. If you’re understaffed, don’t take on new patients. Phone numbers were wrongly transcribed and given to nurse by receptionist. When my Dad passed, we waited for several hours before hospice nurse arrived to declare death. We were familiar with Elara because of the PT/OT and thought highly of them. Expected the same from Hospice Care but did not receive anything com... read more
Hugo and all staff are outstanding.
I looked past some of the negative reviews and decided to give them a shot because Houston Methodist recommended them. I promise you it’s not worth even attempting to work with the Elara. From having the initial person try to push my mom into a house, lying about discharge placement and “attempted” price changes for housing. Then having no updates about transport from hospital or arrival to assisted living facility. Then being told the employees from City Ambulance that they used for transport were so rough on my mom it made... read more
I gave two stars as the nurses were understanding and helpful but other than that, I would not go with this company as initially, they kept pushing us and pushing us to get my mom placed on hospice then once she was on hospice, we didn’t hear from anybody and I had to contact people to get things done and moving forward and the lack of communication is absurd. Once my mom passed they were supposed to be reaching out to us for any help for grievances, etc. and we still haven’t heard anything. The doctor went past the allotted... read more
Frequently asked questions about Elara Caring
How is Elara Caring rated?
Elara Caring has a 3.5 star rating with 17 reviews.
When is Elara Caring open?
Elara Caring is closed now. It will open on Monday at 9:00 a.m.
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