Elara Caring

Ashley (Ash D) 

on Google

3 weeks ago

Their services are horrible. I call often and either they don't answer or never return your calls. My grandmother was due for another referral renewal from her doctor. Other agencies I used before get the concent from the doctor oh no not this place. It expired and I had to do the foot work myself and than on top of that I been calling to see when her service will start back up and I have yet to hear from anyone. I call to see if they received the paper work. They say they didnt but the doctor states she sent it multiple tim... read more

Catherine Mineo 

on Google

3 months ago

DO NOT JEOPARDIZE yourself as a caregiver or your loved ones. The initial training nurse was more interested in returning a call to her own daughter than answering all of the questions I had with respect my mother‘s care. Following that, a different nurse was scheduled to train my sister and despite confirming the day before, they never showed up, they never called, and never returned our calls or text. There are so many options that Cleveland Clinic can recommend and I strongly urge you to utilize other service. We chose th... read more

Fran Kiss 

on Google

a year ago

Telling a patient that "their ribs are going to be broken at least three times and you're going to die anyways if they are not DNR." Is not bedside manners for people in the end stages of a life of service to society.