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Elara Caring

3.3
  • Jackson, MI

About this business

Location details

159 W Michigan Ave Suite 1, Jackson, MI, 49201, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.338 reviews
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Mark Schiffer's profile image
Mark Schiffer 
on Google
a week ago

My grandfather is currently in there hospice program, we have had nothing but top notch service. Some of the appointments my get pushed later in the day due to unforseen emergencies for other patients but they always call and update us about the new arrival time. Nothing but good things from them so far! 

Tracy Gacht's profile image
Tracy Gacht 
on Google
3 months ago

These nurses are by far the best. I had a large wound that needed care and I truly don’t think I would have done as well as I did if not for them. Above and beyond care 

Shanna Myers's profile image
Shanna Myers 
on Google
a year ago

Elara does not care. A home health aide text me a rude message about her losing out on an hour pay as my mother's hospice aide was going to be arriving a half hour early. The aide chose to leave before the hospice aide had arrived so she lost an hour due to her own choice. I understand people count on their ours and we definitely could have worked something out. Until I received a phone call from my mother and the hospice aide stating that the elara aide confronted my mother and was very rude to her and told my mother she wa... read more

Cathy Walters's profile image
Cathy Walters 
on Google
a year ago

I had problems from the very beginning with this service. The caregivers are not trained at all other than some videos. The behavior of their caregivers is downright unbelievable, ex, asking to shower, snapping photos for themselves, talking to family and friends while they should have been helping the client. I complained about the inappropriate behavior and ended up with them no longer accepting my calls!! I strongly suggest using a different service provider for your care or family member. 

Candice Brown's profile image
Candice Brown 
on Google
a year ago

Elera Caring does NOT even deserve 1 star!!!!! My mother is home on hospice and they have been HORRIBLE! MOST of the nurses are rude and disrespectful, Emma especially!!!!! You would think you would have some good bedside manner for terminal cancer patients. They don't care. The nurse is supposed to check the oxygen tubing weekly. They went MONTHS without checking it. My mom had water in the tube, then she had to call for emergency help because the nurse didn't do her job. Most of the nurses had a condescending tone with my ... read more

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Frequently asked questions about Elara Caring

How is Elara Caring rated?

Elara Caring has a 3.3 star rating with 38 reviews. 

When is Elara Caring open?

Elara Caring is closed now. It will open on Monday at 8:00 a.m. 

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