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ELAP Services, LLC

3.5

About this business

Location details

1550 Liberty Ridge Dr #330, Wayne, PA, 19087, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
SatClosed
SunClosed
3.5206 reviews
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Jenny Harper's profile image
Jenny Harper 
on Google
3 weeks ago

Absolutely terrible! They are sending me to collections because they failed to pay my bill which should be totally covered. In addition, they said they would email me after they checked into it, and it's been over a month with no response. I truly think they tell you that just to get you off the phone. Do not spend your hard-earned money for this crap insurance. 

Brad Cheatham's profile image
Brad Cheatham 
on Google
3 weeks ago

I can’t begin to express my gratitude for the tireless support that I’ve received from the advocacy team at Imagine 360, especially Steffany Engleman. She has not only saved me literally thousands of dollars, but steered me in the right direction to prevent my pockets from being picked in the future from a few of my healthcare providers. She has never failed to respond to any email that I sent her, regardless how trivial a matter it was. If you have Imagine 360 as your health insurance provider and discover what appears to b... read more

Tim Prindle's profile image
Tim Prindle 
on Google
a month ago

Steffany Engleman at Imagine360 is/was amazing. I am extremely grateful to her and her efforts to help me clear up an insurance billing debacle. Without her and her efforts the outcome would have been scary. Thank you Steffany! 

Martha Wilson's profile image
Martha Wilson 
on Google
a month ago

Shockingly horrific! Problem after problem after problem. I cannot even begin to list out the amount of problems! The customer service is baffling and they never know what is going on when you ask them anything at all. Every time I go see a provider I have to do hours of leg work to make sure anything is done correctly on Imagine 360s end. I also help my coworkers deal with them and it’s a mess. I would avoid using this company literally at all costs. 

Rikki Leigh's profile image
Rikki Leigh 
on Google
a month ago

My SO and my daughter are on this insurance. Absolutely horrible communication, the coverage is atrocious for instance my daughters yearly appointments cost $2990, and they covered a whopping $287. We pay out more than what they cover. Its ridiculous. 

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Frequently asked questions about ELAP Services, LLC

How is ELAP Services, LLC rated?

ELAP Services, LLC has a 3.5 star rating with 206 reviews. 

When is ELAP Services, LLC open?

ELAP Services, LLC is closed now. It will open at 7:00 a.m. 

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