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El Pollo Loco
- Mexican
- Phoenix, AZ
About this business
Location details
4728 E Ray Rd, Phoenix, AZ 85044, Phoenix, AZ, 85044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 10:00 p.m. | |
| Tue | 10:00 a.m. to 10:00 p.m. | |
| Wed | 10:00 a.m. to 10:00 p.m. | |
| Thu | 10:00 a.m. to 10:00 p.m. | |
| Fri | 10:00 a.m. to 10:00 p.m. | |
| Sat | 10:00 a.m. to 10:00 p.m. | |
| Sun | 10:00 a.m. to 10:00 p.m. |
On 4/19/26 at approximately 12:40pm we came to the drive thru and the cashier accidentally messed up the order. The manager corrected the issue in such a professional and kind matter. I did not get his name but I was truly impressed by the costumer service! -Thank you.
Don't get the tacos. Tacos barely had any chicken in them and they were over fried and inedible.
Worst location I've been to. Ive tried it twice now and both times the same older lady working the cash register has been extremely rude just because I'm trying to clarify my order. She really should not be working in the service industry. The first time I tried to order the new shrimp tostada, she said chicken. I corrected her no I dont want chicken I want shrimp. She got mad at me for correcting her and then walked away and came back and just said no shrimp. I ended up leaving. Tonight I went through the drive through and ... read more
Good service
Frequently asked questions about El Pollo Loco
How is El Pollo Loco rated?
El Pollo Loco has a 4 star rating with 967 reviews.
When is El Pollo Loco open?
El Pollo Loco is open now. It will close at 10:00 p.m.
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