El Pollo Loco's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

El Pollo Loco

4.2

About this business

While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Phoen... read more

Location details

510 E Bell Rd, Phoenix, AZ 85022, Phoenix, AZ, 85022, United States

Get directions
WeekdayScheduleStatus
Mon9:30 a.m. to 10:00 p.m.
Tue9:30 a.m. to 10:00 p.m.
Wed9:30 a.m. to 10:00 p.m.
Thu9:30 a.m. to 10:00 p.m.
Fri9:30 a.m. to 10:00 p.m.
Sat9:30 a.m. to 10:00 p.m.
Sun9:30 a.m. to 10:00 p.m.
4.21,105 reviews
Select a rating
Froylan Islas's profile image
Froylan Islas 
on Google
3 weeks ago
George Arvanitis's profile image
George Arvanitis 
on Google
3 weeks ago

They get 3 stars because the food is half descent for a fast food restaurant. However, the service leaves a lot to be desired. Twice in a row, i got home and realised the order was not fully fulfilled. It's very frustrating. CHECK YOUR ORDER (FOOD) before you leave!!! Update... Not only did they get the order wrong... the email the provide for clarification is wrong...WOW 

Joe Ruiz's profile image
Joe Ruiz 
on Google
4 weeks ago

Great service, food, and clean. 

Bina L.'s profile image
Bina L. 
on Google
a month ago

It seems like different Pollo Locos have different policies. The cashiers were just talking to eat other in the front while customer were waiting. They take a longer than normal to get your food and they were out of chicken today. So they made my daughter burrito without chicken without telling us and it was very skimpy . Worst Pollo around.. 

Eric Gonzalez's profile image
Eric Gonzalez 
on Google
a month ago

Great place 

View all google reviews

Frequently asked questions about El Pollo Loco

How is El Pollo Loco rated?

El Pollo Loco has a 4.2 star rating with 1,105 reviews. 

When is El Pollo Loco open?

El Pollo Loco is closed now. It will open tomorrow at 9:30 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com