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El Pollo Loco
- Mexican
- Van Nuys, CA
About this business
Location details
6560 Van Nuys Blvd, Van Nuys, CA 91401, Van Nuys, CA, 91401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:30 p.m. |
I paid extra for chicken, but the portion I received was unacceptable. The bowl on the right is how they originally served it, and the bowl on the left is after I had to ask them to add more chicken. Even after paying for extra, the amount still didn’t seem like an extra serving. Unfortunately, this isn’t the first time I’ve had this experience at this location. The staff are consistently rude, and the restaurant is often dirty. As a paying customer, I expect to receive the food I paid for, along with courteous service and a... read more
The tostada is always good
UPDATE 07/18/2026 Maynard, I ate at your store today. I asked Corrina for the restroom code. She said she'd buzz me in. I got to the restroom and no buzz. Another gentleman went ahead of me and entered a code. Corinna said he entered it by memory. She said she'd buzz me in again. She didn't. She could have simply given me a code.Yes, I told her what she was because she used her power over the bathroom over me. Sad really. I will NOT be back to this store because I wouldn't trust her with my food. THIS is the kind of service ... read more
Frequently asked questions about El Pollo Loco
How is El Pollo Loco rated?
El Pollo Loco has a 3.6 star rating with 738 reviews.
When is El Pollo Loco open?
El Pollo Loco is closed now. It will open at 10:00 a.m.
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