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El Pollo Loco
- Mexican
- Northridge, CA
About this business
Location details
16940 Nordhoff St, Northridge, CA 91343, Northridge, CA, 91343, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 10:30 p.m. | |
| Tue | 10:00 a.m. to 10:30 p.m. | |
| Wed | 10:00 a.m. to 10:30 p.m. | |
| Thu | 10:00 a.m. to 10:30 p.m. | |
| Fri | 10:00 a.m. to 10:30 p.m. | |
| Sat | 10:00 a.m. to 10:30 p.m. | |
| Sun | 10:00 a.m. to 10:30 p.m. |
Cant redeem the rewards points at any polloloco. I tried 6 diferent times in diferents locations. Every time i scan the code at kiosk ,cashiers or app it says invalid code. I dont see the purpose of earning points and not be able to redeem the points earned. What a dissappintment on the corporation. Today 2/25/26 and still happenning. Its seems like every month the kiosks on all locations have this isuue of not taking coupons and survey discount Updated feb/2026
The customer service is really good, but the flu was horrible.It was told when he first get it.The macaroni seasons, watering down the coast had water and it as well.It was nasty.
I received excellent customer service from Bryan.
Hi my name is Victor D. Martinez yes for my dinner today for Saturday was El Pollo Loco I drove through the drive-thru this guy was very nice his name was Daniel very professional kind he took my order the very correct way this is the kind of peoples we need to know in El Pollo for next time I'll go back to El Pollo Loco sincerely yours Victor D. Martinez Loco
Frequently asked questions about El Pollo Loco
How is El Pollo Loco rated?
El Pollo Loco has a 4.1 star rating with 484 reviews.
When is El Pollo Loco open?
El Pollo Loco is closed now. It will open at 10:00 a.m.
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