El Pollo Loco's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

El Pollo Loco

3.9

About this business

While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Richm... read more

Location details

5346 W Grand Pkwy S, Richmond, TX 77406, Richmond, TX, 77406, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 10:00 p.m.
Tue10:00 a.m. to 10:00 p.m.
Wed10:00 a.m. to 10:00 p.m.
Thu10:00 a.m. to 10:00 p.m.
Fri10:00 a.m. to 10:00 p.m.
Sat10:00 a.m. to 10:00 p.m.
Sun10:00 a.m. to 10:00 p.m.
3.9820 reviews
Select a rating
Kamlesh Belote's profile image
Kamlesh Belote 
on Google
3 weeks ago
Brian Schwartz's profile image
Brian Schwartz 
on Google
4 weeks ago
Rush Doulati's profile image
Rush Doulati 
on Google
a month ago
Susanna Jimenez's profile image
Susanna Jimenez 
on Google
a month ago

The African American who works the front counter was incredibly rude, no customer service at all. He did not greet us when we walked in, we stood there for 5min until he decided to wave us over close to the counter and say, what do we want? In a rude tone. After ordering the food, he did not provide us with our drink to fill. We waited for another 10 min waiting for a the small meal and had to ask him if we could have the cup for the drink. He completely ignored us, walked to the back for another good 10min, came back with t... read more

ricardo vasquez's profile image
ricardo vasquez 
on Google
a month ago
View all google reviews

Frequently asked questions about El Pollo Loco

How is El Pollo Loco rated?

El Pollo Loco has a 3.9 star rating with 820 reviews. 

When is El Pollo Loco open?

El Pollo Loco is closed now. It will open at 10:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com