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El Pollo Loco

3.9

About this business

While some things have changed over the last few decades, El Pollo Loco's commitment to fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Hen... read more

Location details

274 W Lake Mead Pkwy, Henderson, NV 89015, Henderson, NV, 89015, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 10:00 p.m.
Tue10:00 a.m. to 10:00 p.m.
Wed10:00 a.m. to 10:00 p.m.
Thu10:00 a.m. to 10:00 p.m.
Fri10:00 a.m. to 10:00 p.m.
Sat10:00 a.m. to 10:00 p.m.
Sun10:00 a.m. to 10:00 p.m.
3.91,089 reviews
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Rosemary Painter's profile image
Rosemary Painter 
on Google
a week ago

Update: We gave Pollo Loco another try today (September 12, 2025) and i am happy to report that the prior problems were corrected. We ordered our favorite, the Pollo Bowl and it was excellent. Thank you we will be back. --------- We have been patrons of this Pollo Loco location for years. We usually buy the Original Pollo Bowl Combo. For the past 6 months, there has been hardly any chicken in the bowls. Today, there was hardly any chicken, and the bowls had substantially less food in them, and the food was watery. The chips ... read more

Watch Bella's profile image
Watch Bella 
on Google
a week ago

These businesses, and all these other franchisers can lower the prices if they want to they just don’t want to know until they start selling less 

Kyle Lieberman's profile image
Kyle Lieberman 
on Google
a week ago

Fine location. Usual good food. You have to ask for a fork and salsa. They don’t have those out in the lobby 

Maria Nova crosby's profile image
Maria Nova crosby 
on Google
a week ago
Kim Borelly's profile image
Kim Borelly 
on Google
a week ago

The food was delicious. I asked to get a TNT taste of the cheese that goes in the burrito and one of the employees wanted to charge me. I didn't want a full side of it, just a taste to see if that was what was the making it spicy. I tried to teach some about good customer service and that I didn't need to be charged for just a smidge. Hopefully their manager teaches them. 

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Frequently asked questions about El Pollo Loco

How is El Pollo Loco rated?

El Pollo Loco has a 3.9 star rating with 1,089 reviews. 

When is El Pollo Loco open?

El Pollo Loco is closed now. It will open at 10:00 a.m. 

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