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El Pollo Loco
- Mexican
- West Valley City, UT
About this business
Location details
5675 Brud Dr, West Valley City, UT 84120, West Valley City, UT, 84120, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 10:00 p.m. | |
| Tue | 9:30 a.m. to 10:00 p.m. | |
| Wed | 9:30 a.m. to 10:00 p.m. | |
| Thu | 9:30 a.m. to 10:00 p.m. | |
| Fri | 9:30 a.m. to 10:00 p.m. | |
| Sat | 9:30 a.m. to 10:00 p.m. | |
| Sun | 9:30 a.m. to 10:00 p.m. |
This Pollo needs more training or better management. So we eat at Pollo at least once a week as we travel the US and their Tostado needs work. First there was barley any beans and rice. Maybe a tablespoon of each, and the rest was lettuce. We requested and paid for guacamole and when we opened them at the hotel, no guacamole. Do better.
I had a very disappointing and concerning experience at this restaurant 9/9/2025. I was overcharged by more than $8, and when I questioned it, both the manager and the customer service representative gave me vague and unconvincing explanations—claiming it was due to taxes. That simply doesn’t add up, especially since my food total was only $17. To make matters worse, they didn’t even provide a food ticket or itemized receipt, which made it harder to verify the charges. I felt like they were trying to avoid accountability. I ... read more
Frequently asked questions about El Pollo Loco
How is El Pollo Loco rated?
El Pollo Loco has a 4.2 star rating with 1,800 reviews.
When is El Pollo Loco open?
El Pollo Loco is open now. It will close at 10:00 p.m.
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