Edward Jones - Financial Advisor: Matt Stemm

Unhappy Customer 

on BBB

7 years ago

I began my experience with Edward Jones about one year ago. My account was set up for Roth. At first, the adviser told me I could make deposits of any amount till I met the amount able to invest of $5,000. I began making deposits and was informed by the staff that I actually had enough to get started investing. At the time, I had $2,000 in the account. The adviser then told me they would not recommend investing yet because of the fees and would need the full $5,500 before starting. I stopped calling to make deposits until I... read more

stephen c 

on BBB

7 years ago

****** ******* with Edward Jones. I am writing this to warn others of this reckless behavior and to get this problem resolved, but, i think it should be known that this lady is dangerous and should be avoided as far as investing your money. THis is my opinion. My wife decided to work with her and we have or had our money there for at least 3 years. My wife called the office pretty regularly to have monies transferred and so forth. To make this brief, we really did not have too many investments that should have caused any con... read more

Darrell P. 

on BBB

7 years ago

I retired in 2008. Contacted Edward Jones advisor Mike ************ and decided to invest with him. Wanted to use some funds to supplement income and was told that was fine that there was enough to recover this. Stocks fell in late 08 into 09 and all we were told was to hang in there. After dropping nearly 100k we were told about advisory solutions where the company was to keep tabs and adjust accordingly to keep from losing. Invested 52k into this and proceeded to lose 18k all the time being told to hang in there. When we m... read more

Stephen 

on BBB

7 years ago

Edward Jones , Sean ****** advisor , Was with him for over 5 years , was good in the beginning , then he got greedy and was changing bad investments into other bad investments just so he could take his cut , which drained ME of over $80,000 , which negated all of the years I was with him and RUINED MY RETIREMENT. Now all I can do is just sit in my house until I die ! 

steve s. 

on BBB

8 years ago

Been with Edward Jones for 25 years , then my manager retired , they brought in Chad hanelman to replace him , and all of my investments where sold at the reins of Chad , with out my authority , i contacted Edward Jones with my complaint , they said Sorry . very poor service , think twice about your investments , because they are at there discretion of the manager , this was Edwards Jones reply 

Contributor 

on Citysearch

16 years ago

Editorial Review – Full-service investment firm focuses on in-person consultations, with planning and advice on everything from college savings to retirement to increasing personal income.