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Ed's Heating Cooling Plumbing Electric

4.5

About this business

Ed's Heating Cooling Plumbing Electric is recognized throughout the Dayton area as a leader in providing heating and cooling, plumbing, and electrician services for both residential and commercial customers. Your comfort, safety, health, and best interest are why we do business. We are a Bryant Factory Authorized Dealer, which means you get trained and certified professionals, who are licensed, bonded, and insured. Our technicians are NATE certified by the North American Technician Excellence, factory trained, OSHA safety tr... read more

Location details

4025 Gibson Dr, Tipp City, OH, 45371, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.5199 reviews
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Bryan S's profile image
Bryan S 
a year ago

They charged $240 and never touched my hot water tank. Never brought a tool in, said they would need to come back. Money did not apply to fixing the issues. Was at my business for less then 15 minutes and never did anything. And still charged $240. 

Juanita S's profile image
Juanita S 
a year ago

Very disappointed. My mom has been a customer for several years. She had the yearly maintenance contract. All was fine until this past fall when they said she needed a new heating and air conditioning system. The current unit is only 11 years old. She lives by herself and they convinced her it was too old and leaking, so a new one had to be installed. The price quoted was $10,349.00. Her house is only 1,661sqft. She signed an estimate, not a contract. When my brother and I found out we were not happy. My brother was there th... read more

ROBIN W's profile image
ROBIN W 
2 years ago

Fuel oil Furnace was air locked,( happens occasionally) asked Ed's heating and cooling to fix it, I specifically asked for a technician with experience with fuel oil furnaces. Two very young guys came out, I told them what I suspected was wrong, after a very long time they say someone needed to bring a tool for them they needed, never saw anyone bring the tool. After while they tell me the pump won't even pull the fuel to the furnace, said I need a new one for $ 1100 plus installation. And the part would not be Available for... read more

Mister F's profile image
Mister F 
2 years ago

The start off wanting and making sure they get your business but afterwards they ignore you. For one I asked they to install sensors lights but they never came and asked me which ones I wanted they just decided to put the ones up they wanted to. And when I informed the technician that he installed the wrong lights he said I would have to talk to someone at the office. So I called someone which was suppose to be a supervisor who told me basically oh well, you have the lights now unless you want to pay to have a different set ... read more

Beth D's profile image
Beth D 
3 years ago

A+++ This company was recommended by my insurance agent. Ed's replaced the cheap plastic main water pipe that the Huber builder used when my home was built. It had cracked and was leaking. My water bill had doubled. Ed's scheduled a visit within a week of my call.Their lead plumber Jimmie gave me an estimate and the work was scheduled the following week. His confidence and experience calmed my fears...because here I was with a main water line leaking gallons of water that I have to pay for! Their office staff Jessica and Mik... read more

Tamara L's profile image
Tamara L 
4 years ago

We've been with Ed's HVAC for 9 years. They installed our furnace 9 years ago, and have maintained it ever since. In the past couple of years they've sent out technicians (except for Charlie, who is wonderful), that aren't familiar with my furnace. The last technician discovered that they hadn't been cleaning the filter on my condensate pump, which eventually would've resulted in the filter clogging and my furnace shutting down. Also, I just had another HVAC company out to look at my furnace. The sizing of the ductwork (whic... read more

Business response:

I'm sorry for your frustration, and share your concerns. Over the years, it seems that we have not been successful coming up with a solution to replace your undersized duct work and communicate how it relates to your comfort. During the original install, our notes indicate that you were aware of the issue. It seems that we may have addressed your economic concerns but not your comfort concerns. I'm confused on the issue with a "filter" that you seem to be having. There is a float on the condensate pump, not filter or str... read more

Kelly L.'s profile image
Kelly L. 
5 years ago

Excellent, friendly and very professional. Great job did what they said they would do. 

Business response:

Thank you for your trust and 5 star review. Our focus is making our customers happy by doing things right and doing the right things. 

Frequently asked questions about Ed's Heating Cooling Plumbing Electric

How is Ed's Heating Cooling Plumbing Electric rated?

Ed's Heating Cooling Plumbing Electric has a 4.5 star rating with 199 reviews. 

When is Ed's Heating Cooling Plumbing Electric open?

Ed's Heating Cooling Plumbing Electric is closed now. It will open on Monday at 7:30 a.m. 

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