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Eddy's Flooring America

3.4

About this business

Floor Covering Specialists. 

Location details

3 James St, Worcester, MA, 01603, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
3.471 reviews
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Ed M.'s profile image
Ed M. 
on Birdeye

3 years ago

BUYERS BEWARE of Eddy's Flooring America and owner Howie Stein!!! Beyond Terrible! ZERO STARS! Howie gave us all the right buzz words and promised us the world, but he delivered nothing but excuses, delays (SIX MONTHS LATE just on the tile half of our project) and shoddy workmanship (we even had six 12 x 12 tiles fall off a section of our bathroom wall). We finally had to hire and pay another supplier and contractor to fix Howie's shoddy work and complete our project. After months of negotiations Howie / Eddy's Flo... read more

Kayla A.'s profile image
Kayla A. 
on Birdeye

3 years ago

If I could leave 0 stars I would. From the very beginning this process has been a disaster with Eddys Flooring America. We ordered the flooring materials in December 2020 for my new how that we would be moving into in January 2021. Eddy assured us that it would only take a few days to get the materials and there would not be any issues for installation. When we moved Eddy had not even ordered the materials yet. After two weeks the flooring was finally in and we were able to get started. The first installation went pretty smo... read more

Ray H.'s profile image
Ray H. 
on Birdeye

3 years ago

Stephanie Marie works as a saleswoman for Eddys, these people are the absolute worst around!!! 

Beth Perry C.'s profile image
Beth Perry C. 
on Birdeye

4 years ago

This was the craziest and more horrible service I have ever encountered. We put in an order in the middle of December 2019. Before you start thinking "Covid"; this carpet was to be installed in 4-6 weeks. Putting us at end of January. No communication, excuses and broken promises is all that has happened over the last 6 1/2 months. Still not finished and installed! Then they have the audacity to send me an invoice of how much I still owe (on the part that they have not finished). I am done with them. We don't even want the c... read more

Andrew C.'s profile image
Andrew C. 
on Birdeye

4 years ago

3/21/2020 Buyer Beware! I am so hopeful that my review can deter any further customers from purchasing floors of any kind from Eddy's Flooring. We were quoted 2-3 days to install 3 rooms for hard wood floors. I am writing this note on day 35 with no end in sight. I sincerely believe that this business will not make it much longer and that all prospective customers (even if referred to them or someone else provided a glowing review) should STAY CLEAR from this business. To start, we were hammered repeatedly for the de... read more

Frequently asked questions about Eddy's Flooring America

How is Eddy's Flooring America rated?

Eddy's Flooring America has a 3.4 star rating with 71 reviews. 

When is Eddy's Flooring America open?

Eddy's Flooring America is open now. It will close at 5:00 p.m.  

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