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Ed Koehn Ford of Wayland
- Car Dealers
- Wayland, MI
About this business
We are proud to be your local Ford dealer and meet your service, new car sales and used car sales needs! We have all of the latest Ford trucks, Ford cars, Ford SUVs, Crossovers and Hybrids, from the best-selling F-150 and Super Duty trucks to our full car line, including the Fusion, Escape, EcoSport and the world famous Mustang, plus an SUV/Crossover to fit every need, including the Escape, Edge, Flex, Transit Connect, Explorer and Expedition. Plus we have a wide selection of Hybrids and Electric Vehicles, including the new ... read more
Location details
1159 W Superior St, Wayland, MI, 49348, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
I bought a car there on the 27th of July. They called me on the 1st to see how my purchase was. Late on July 2nd (6 days after the purchase) I was driving down the free way and a sensor went off and the plastic protector of the wheel well was flying off as I was driving down the road. Autozone ran a report and it was oil control valve. I called them around 12 on the 3rd of July that day no one picked up. Also I could not leave a message. I called my mechanic and they said the... Continue Reading
Totally disappointed with an interaction we had yesterday at your dealership. Came in for the 2nd time in 2 weeks to see a car we viewed on your website. First time we showed up one of your employees had it out. This time we came to see it and it was totally trashed out on the inside and smelled terrible when the door was opened. When the employee came out to move it to clean it out he was incredibly rude to us. As if we were inconveniencing him. His attitude was very unprofessional and rude. We drove to Plainwell and made a... read more
Purchased 2 vehicles from this dealership. 1st one no issues 2nd vehicle we were under the impression that we were getting a 2nd set of keys. Every time we call or stop by they point the finger at someone else and never actually resolve the issue. Guess they made their money and dont care if we are satisfied with our purchase. Would not recommend as their prices are the same as any other dealership and the after service stinks.
Business response:
Hi Sarah. Thank you for bringing this to my attention. I am going to call over to our Service Department Manager right now and see if I can't get this resolved for you ASAP. Please feel free to email me in the meantime is there is anything I can do for you. My personal email is maisielawler@edkoehn.com.
basically the sales manager is of poor charter. I just saw where attacked a woman with profanity online. I won't say what he said. Going by his charter, I would never buy anything from anyone that would employee a man who feels the need to talk to a lady, he doesn't know the way he did on Facebook. buy elsewhere.
RecommendedWe are not from the Wayland area - but we found ourselves there with a leaking tire that had a stripped lug nut. Within a few minutes the service guy had our spare tire on for us and they charged us nothing! We are so appreciate for their help and kindness!!! Great crew in the service department!
I don't recommend Ed koehn Ford of Wayland to anybody poor service
Bought new tires , was supposed to get rebate in mail never came. So husband went in there and they told them employee never filled out paperwork properly and that if he came back they would give him a check. Went there and said guy was out of office. Next time he went in they said he wasn’t there but they would bring check to house, never showed up. Then he went again and they said they mailed it on Monday, today is Friday and still NO CHECK , lies lies lies
Steer clear of this dealership. They withhold pertinent information and gracefully dance around the reality of which you end up paying. My dad always said never go to a dealership because everyone who works there is slimy. Moral of the story: always listen to you dad. I truly regret purchasing a vehicle from this dealer. Do yourself a favor and go elsewhere
was upsidedown in a car loan and they were the only ones who went above and beyond to help. they lowered my payment and interest rate and got me in a vehicle with less than 50,000 miles. Greatly appreciated them. Thank you
Frequently asked questions about Ed Koehn Ford of Wayland
How is Ed Koehn Ford of Wayland rated?
Ed Koehn Ford of Wayland has a 3.9 star rating with 818 reviews.
When is Ed Koehn Ford of Wayland open?
Ed Koehn Ford of Wayland is closed now. It will open at 9:00 a.m.
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