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ECOWAY

4.0

About this business

Location details

174 Torbay Rd, Markham, ON, L3R 1G6, Canada

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.048 reviews
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Amarjit Bhela's profile image
Amarjit Bhela 
on Google
a month ago

Be aware!!! Do not buy smart toilet from Ecoway! We bought ecoway toilet from Renoz store in Mississauga. The store is out of business now. I am having water refill issues in bowl after flushing. Reached out to Ecoway support team because they claim they have 3years for parts and replacement. They are giving so much hard time very very difficult to deal with them. I have been asked to ET the money first beforehand before someone can come and do an assessment. Then support team asks me to send confirmation of ET. Which busine... read more

Rosie Jackson's profile image
Rosie Jackson 
on Google
2 months ago

I purchased the Titan DT300 3050 3 years ago. The pre-rinse stop working. I did all the troubleshooting shooting and the recommend actions from Ecoway. The service is very poor. Ecoway does not accept calls. All must be done on email. In addition, they have several requirements for the owner to submit before your inquiry is reviewed. After submitting the purchase receipt, video of the malfunctioning bidets then another requirement was asked. The back and forth emails went on for close to a week. Then the Customer Service sen... read more

W H's profile image
W H 
on Google
3 months ago

These toilets have the worst possible design. You need to flush multiple times, and they clog constantly. Not worth the hassle. I'm thinking about taking mine to the dump and going back to a regular toilet. 

I O's profile image
I O 
on Google
3 months ago

I recently purchased a Smart Toilet from Ecoway Service, but unfortunately, the product did not meet my expectations in terms of quality. Over time, the surface developed a noticeable yellow discoloration, which is due to poor resistance to heating element inside the seat, and the low-grade plastic materials used. In addition to the product concerns, I reached out to the Ecoway Service team for assistance. However, my experience with their customer support was disappointing. The team was unhelpful and did not provide any mea... read more

SAMMIE CHAU's profile image
SAMMIE CHAU 
on Google
3 months ago

Great service. 

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Frequently asked questions about ECOWAY

How is ECOWAY rated?

ECOWAY has a 4 star rating with 48 reviews. 

When is ECOWAY open?

ECOWAY is closed now. It will open on Monday at 9:00 a.m. 

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