EcoWater Systems

Mark Mugnaini 

on Google

a week ago

Purchased WHIRLPOOL branded water softener from this company. Installed 2/2025. Never worked and tank burst from control system. Contacted company and put through hours of “troubleshooting “ with no results. Company failed to remedy issues, and its representative, also cajoled me, an elderly citizen. 

Elizabeth Lukehart 

on Google

5 months ago

If I could give 0 I would. I absolutely advise you to pick any company but this one. We’ve been with them for over 10+ years. We had an issue called our local servicing, they said they won’t service us anymore. So we called the next closest one. Told the same thing. We then emailed the headquarters… nothing. Spoke to ANOTHER servicer and they were very rude, said they would contact MN. Still nothing and we went with another company. This to me shows that they really don’t care about the customers. The least they could do is ... read more

Katy Tolzmann 

on Google

5 months ago

Terrible customer service. We called two weeks ago with concerns about our water softener. We were told our concern was escalated and a supervisor would be reaching out to us after the weekend. We didn’t hear anything, so we called back. We were told then that we were still on a call back list. Yet, we still have not received a call. Our water softener isn’t even a year old. 

Craig Lundquist 

on Google

10 months ago

Told me my softener was done and needed a new one. Only needed a new drain line. Scammers. 

Anonymous 

on Google

a year ago

System failed No local support