This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
ECOJOHN
- Waste Management Solutions
- North Little Rock, AR
About this business
Location details
6148 Getty Dr, North Little Rock, AR, 72117, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 4:30 p.m. | |
| Tue | 8:30 a.m. to 4:30 p.m. | |
| Wed | 8:30 a.m. to 4:30 p.m. | |
| Thu | 8:30 a.m. to 4:30 p.m. | |
| Fri | 8:30 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Order a EcoJohn and still has issue reported to Tech Support keep getting the run around send video. They are dragging the issue on. Display issue. Sometime will not closed the damper, Cables in the back of unit is getting hot. Missing item on the fire to not or reduce the burn flash to go into wires in back. When it works it blows the fire from the bowl into the back panel (when popping) missing shield that the tech support show during a troubleshooting. Don't buy unless you have time to troubleshoot and work with no one to... read more
Business response:
Ecojohn offers customer support to help answer any technical or operation questions. Last communication with this customer was over two months ago when he stopped communicating. We have a support team that responds to any questions within 24 hours, so he should contact our support team if he has any questions about the operation. We even have the ability to do a video call to help him guide through any questions. We would want to see the installation to see that it was installed correctly per our installation instructions. W... read more
I ordered a toilet in April and paid for it in good faith. I realized there was a 6 week lead time. It is now September and they have not fulfilled my order.I would call and they would give me a delivery date but it never happened. They refused to give me updates. They still advertise 6 week lead time which is totally false and false advertising in my opinion. They will not return my money. I now find out others have had the same problem. This has been a nightmare and should be investigated. Thank you. Bruce * ******
Business response:
We have been communicating with this customer, and he was aware of the longer lead time. The 6-week lead time is only an estimate, and unfortunately, his order was delayed due to backordered parts from a couple of our suppliers. In addition, we offered this customer to get a free upgrade to the Black Series (normally a $300 upgrade) as a compensation for the delay, which he accepted. We explained that the Black Series would push it back another week or so. The customer then came back and changed his mind and changed his orde... read more
Frequently asked questions about ECOJOHN
How is ECOJOHN rated?
ECOJOHN has a 4 star rating with 61 reviews.
When is ECOJOHN open?
ECOJOHN is closed now. It will open on Monday at 8:30 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com