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ecoATM Headquarters (No Kiosk)

2.1

About this business

Location details

10121 Barnes Canyon Rd, San Diego, CA, 92121, United States

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WeekdayScheduleStatus
Mon5:00 a.m. to 9:00 p.m.
Tue5:00 a.m. to 9:00 p.m.
Wed5:00 a.m. to 9:00 p.m.
Thu5:00 a.m. to 9:00 p.m.
Fri5:00 a.m. to 9:00 p.m.
Sat5:00 a.m. to 9:00 p.m.
Sun6:00 a.m. to 9:00 p.m.
2.133 reviews
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Mark Pomerantz's profile image
Mark Pomerantz 
on Google
2 weeks ago

Something has changed at Gazelle. I've done 12 transactions with them over the previous 10+ years. Now, I send my iphone as done many times before, and they first said the box I returned was empty. Then they claimed they can't find it. I had to send a written affidavit. I did. Now they just keep promising (3x) "someone will get back to you today" but I guess today never comes. This has gone on for 6 weeks. I would have to agree that Gazelle is now a scam operation. Oh, not for every trade in. That would be too easy to catch.... read more

chris schweikert's profile image
chris schweikert 
on Google
a month ago

Horrible customer service and seems to be a scam. Sent my used phone into Gazelle for payment and never received anything back. Shipping shows phone was received two weeks ago but yet the status still shows not received. I have tried emailing, calling, and support chat for two weeks now and nothing. No one ever picks up the call from hold and no one ever gets on the chat feature. All emails go unanswered. Beware! 

Sylwek Tilleman's profile image
Sylwek Tilleman 
on Google
a year ago

The machine took my s24 ultra once I plug in the USB. Did not give me any money or ask for my id...I am going in 4 weeks still never got my phone or Noone can help me or pay me anything...and somehow they can't locate my phone..I swear they steal my phone this company is trash 

Larry Avery's profile image
Larry Avery 
on Google
a year ago

I sent my flawless, unlocked, Galaxy S24 Ultra (1TB storage) cellphone to this company for them to review and buy for $724. The phone has never been without a heavy-duty case and had a tempered glass screen protector since day one. I used it for three months and decided to get something else. When I received the estimate for $508, they stated it was not unlocked and classified it as "other" without explanation of what that meant. My receipt from Samsung clearly indicates it is unlocked. Furthermore, they indicate the three m... read more

Aqua Answers's profile image
Aqua Answers 
on Google
a year ago

Absolutely the most dishonest company I have ever dealt with. Will steal your stuff. DO NOT DO BUISSNESS WITH GAZELLE EVER!!!!!!!! 

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Frequently asked questions about ecoATM Headquarters (No Kiosk)

How is ecoATM Headquarters (No Kiosk) rated?

ecoATM Headquarters (No Kiosk) has a 2.1 star rating with 33 reviews. 

When is ecoATM Headquarters (No Kiosk) open?

ecoATM Headquarters (No Kiosk) is open now. It will close at 9:00 p.m.  

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