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ECMC Dental - Grider Street
- Dental
- Buffalo, NY
About this business
Location details
462 Grider St, Buffalo, NY, 14215, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 08:00 a.m. to 4:00 p.m. | |
| Wed | 08:00 a.m. to 4:00 p.m. | |
| Thu | 08:00 a.m. to 4:00 p.m. | |
| Fri | 08:00 a.m. to 4:00 p.m. | |
| Sat | 08:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
1 star specifically for the hold. Please get a call back hold queue so I don't have to listen to 3 different automated voiced telling me to hold. I'd rather be listening to my audio book and have y'all call me back then having to wait 30 minutes to an hour for someone to answer a question.
I been calling for months they always say there are no new patient appointments available!! Today I been calling since 8AM no one ever answered the phone at all I finally hung up at 10AM!! Yes… 10AM!! It’s like they have the phone on automated loop!! I called back at 3 & was told there are no new patient appointments available!! For them to be apart of a hospital they have no workflow!! I’m in healthcare & work in a doctor office & we are expected to answer calls & voicemails within a certain time!! This place shows it does ... read more
I have never been so frustrated with a scheduling process in my life. The complete lack of organization, communication and basic respect for people's time is unbelievable. I called three days in a row trying to schedule an appointment. The first day, I sat on hold for approximately an hour and a half only to finally be told there were no appointments available and that I needed to call back the next morning at 8:00 AM. I followed those instructions and called again the next morning only to go through the same process and be ... read more
Great place for tooth care.
I am extremely disappointed with my experience with ECMC's Emergency Dental Clinic. I called at 7:59 a.m., as instructed, to schedule an emergency appointment. I was placed on hold for 38 minutes, only for someone to finally answer and tell me that there were no more available appointments. How is a patient supposed to receive emergency dental care when they're told to call at 8:00 a.m., but spend over half an hour on hold while all of the appointments are filled? That process is completely unacceptable. To make matters wors... read more
Frequently asked questions about ECMC Dental - Grider Street
How is ECMC Dental - Grider Street rated?
ECMC Dental - Grider Street has a 2.4 star rating with 70 reviews.
When is ECMC Dental - Grider Street open?
ECMC Dental - Grider Street is closed now. It will open tomorrow at 8:00 a.m.
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