Ebags

Wayne Maxson 

on Google

3 years ago

Ebags backpacks and packing solutions came highly recommended to me. Unfortunately, the items ordered in mid-December 2021 still have not arrived. Worse, my emails to their help center have not been answered personally, and the tracking links also show no progress. Telephone calls have also not been answered. I simply would like an honest reason for the delay, as I still have faith in Ebags' products. The delays from Covid and supply chains are understandable, but their failure to respond is not. 

Charlie Wetmore 

on Google

4 years ago

DO NOT USE EBAGS - I loved the bags I got from them, however when part of a zipper broke on one bag and I tried to contact them for a warranty claim, I get nothing. Four contacts over a month from me without a single response! (and, yes, I checked spam). I used their contact form and their email for warranty claims and no response. HORRIBLE!! 

Raquel Feld-Singer 

on Google

4 years ago

I will never hesitate to buy from ebags. They have high quality items and always ship extremely fast. 

Raja Tallos 

on Google

4 years ago

I bought the MKF Collection by Mia K. Farrow Maggie Denim Hobo (Blue) for $24.74, before tax and shipping on 4/24/2020, and it arrived on the 29th. Order number is 34719305. It is the worst bag I have ever owned; very poor and crooked stitching, fraying thread, and very thin fabric in the interior. The reason I picked this bag, is because I liked how it looked, and saw that the comp value was shown as $199.00, expecting one of reasonable quality. I emailed customer service about my disappointment, their response was: "the Co... read more