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Easy Honda is making buying, selling, or servicing your vehicle easier than ever! We re conveniently located at Katy Freeway between Gessner and Beltway 8 in Spring Branch, and offer complementary pick-up and delivery, 100% online car buying, reserved parking, improved online scheduling, complimentary loaner vehicles for service, test drive delivery to the customer, Uber reimbursement for customers traveling to and from the dealership, a modern transparent approach to car buying, and a commitment to playing an active role gi... read more
10250 Katy Fwy, Houston, TX, 77043, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 9:00 p.m. | |
Tue | 9:00 a.m. to 9:00 p.m. | |
Wed | 9:00 a.m. to 9:00 p.m. | |
Thu | 9:00 a.m. to 9:00 p.m. | |
Fri | 9:00 a.m. to 9:00 p.m. | |
Sat | 9:00 a.m. to 9:00 p.m. | |
Sun | Closed |
I called in to get the price of a timing belt kit and installment ( and explain in detail the reason it was believed that was the problem) when I was told a price - I then asked that Erik to submit that fee in writing. We went back and forward with emails on Monday, NEVER was I told Honda can't take another company diagnosis. I paid a wrencker 150.00 to tow my vehicle to Spring Branch Honda when Erik tells me in person ( while the conversation was recorded ) he had to to do two separate diagnosis in which was two separate di... read more
Business response:
We have offered to inspect Mrs Ruffiins vehicle but of course it requires a proper diagnosis from our trained technicians. There was never any communication that we need to do two diagnosis but she was advised that the shop she took her vehicle to may not have properly diagnosed the vehicle. We have suggested that Mrs Ruffin replace her timing belt on two previous visits to spring branch Honda in which she declined the work twice. We know that if her timing belt have failed that there more than likely going to be additional ... read more
If I could give this place no stars I would! I bought a car a month ago and it has been nothing but a hassle since! They gave me the recent student discount with my unofficial transcript as proof. I was told the unofficial transcript "would work" and nothing else was said about it when I bought the car. A few weeks later I got a stain and wanted to use my Ibex warranty and was told I couldn't because I hadn't turned in my official transcripts. I had no idea this was even a requirement as no one told me about it. Here we are ... read more
Business response:
We have spoken with Ms. Belanger regarding her required documents per American Honda guidelines. She has not provided what American Honda is requesting as her transcript must list a graduation date which it does not. She was not able to initially use her ibex due to this , yet we invited her in , placed her in loaner while we removed the stain and delivered her vehicle back to her in perfect shape. Mrs. Belanger must provide documentation require by the lender which in this case is ******** ***** *******to get the benefit of... read more
Easy Honda has a 4.5 star rating with 5,113 reviews.
Easy Honda is closed now. It will open tomorrow at 9:00 a.m.
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