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Eastern Bank

2.8

About this business

Founded in 1818, Eastern Bank Corporation is one of the largest, independent, mutually owned franchises in New England. It provides a range of financial products for consumers, businesses, investors, government agencies and nonprofit organizations. The bank offers checking, savings and retirement accounts. Eastern Bank Corporation also provides certificates of deposit and credit and debit cards. It offers online and mobile banking solutions. The bank additionally provides business lending, cash management, international bank... read more

Location details

265 Franklin St, Boston, MA, 02110, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.818 reviews
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hubcub's profile image
14 years ago

No not seamless, more like unseemly. – I'm in Banking Hell because of this merger and nobody from Eastern Online Bill Pay seems at all sympathetic. Basically, I could not see or change scheduled Wainwright online payments after the transition and my payees weren't there either, despite the fact we were told this would be the case. The logical assumption was that things did not carry over. Rather than mess with my due dates (or my good credit) we took several hours to reprogram our payees and reschedule all of our bills. Now ... read more

Backbay's profile image
14 years ago

Not a seamless merger – Wainwright Bank and Trust had a great reputation as a community bank; however, it has now merged with Eastern Bank. The merger was less than seamless with multiple problems merging their online banking systems. Carryovers from Wainwright lost payors, created confusion on transitional payments, failed to carry over activity for half of the month, bill payer could not be accessed on Explorer. The tech department needs lots of work - so beware. I'll give it a month to straighten out; however, will shop a... read more

Frequently asked questions about Eastern Bank

How is Eastern Bank rated?

Eastern Bank has a 2.8 star rating with 18 reviews. 

When is Eastern Bank open?

Eastern Bank is closed now. It will open at 8:30 a.m. 

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