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East Pointe Apartments

2.9

About this business

East Pointe is a BYU-Approved student housing community in Provo, UT. Our office can be found at Campus Way at 580 N. 100 E. Provo, UT 84606. 

Location details

274 N 500 E, Provo, UT, 84606, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
Sat10:00 a.m. to 2:00 p.m.
SunClosed
2.959 reviews
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Isabelle Karren's profile image
Isabelle Karren 
on Google
2 months ago

DO NOT LIVE HERE!! I lived here for a little less than a year and it was a HORRIBLE experience. I wish I could put 0 stars. They are completely inconsiderate. Everything breaks and they never actually fix anything. There was an entire week where they tore out our bathroom and I had no where to use the bathroom or shower. I tried to get money back and they did not help me and barely apologized. The office hours don’t even exist, you can never get a hold of them unless you threaten not paying rent. They charged a communication... read more

Will Bodnar's profile image
Will Bodnar 
on Google
3 months ago

DO NOT MOVE HERE. I am never bothered to write reviews for places however, Eastpointe and Campusway are the absolute WORST. I moved into an apartment with broken drawers, a broken and rusty dishwasher, and dangerous broken tiles all over the kitchen and living room area. My bathroom door didn't close since the day I moved in. Maintenance didn't fix it until 7 months later and about 20 unanswered phone calls. Management was impossible to get a hold of, and their pricing is ridiculous. For a private room and parking WITH ALL O... read more

Talon patten's profile image
Talon patten 
on Google
6 months ago

I parked my car in the parking lot on a Sunday while I went to church. When I came back my car was towed. I specifically asked the managers here if it was ok to park in the parking lot during the day, they told me YES. They also told me that if I did park in the parking lot at night I would get a ticket as a warning before they towed meow ell guess what, they lied about both. They towed my car in the middle of the day. Both of the things they told me were wrong. They lied. This is a common theme, one of the maintenance worke... read more

Caleb Carlyle's profile image
Caleb Carlyle 
on Google
6 months ago

This place is terrible and not worth the trouble. Our apartment had a full bathroom remodel, taking out water in the apartment and storing debris occupying the kitchen and living room in the middle of the week with no notice or anything. I wish I could say that's surprising from them, but it isn't. Communication is slow and sometimes non-existent (other than when they're begging for lease renewals) which is pretty terrible for a place charging a $20/month "communication fee". I had my car towed while I had been paying for a ... read more

Timothy Chapman's profile image
Timothy Chapman 
on Google
7 months ago

The management is pretty quick to respond to messages and the maintenance requests get fixed crazy quick, usually within the same day. But I have had trouble with incorrect charges on my web portal that have taken a while to get resolved. It’s from their credit reporting program that no matter how many times I opt out it still won’t. All in all pretty good and I would recommend. 

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Frequently asked questions about East Pointe Apartments

How is East Pointe Apartments rated?

East Pointe Apartments has a 2.9 star rating with 59 reviews. 

When is East Pointe Apartments open?

East Pointe Apartments is closed now. It will open at 10:00 a.m. 

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