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East Carolina Lincoln
- Car Dealers
- Greenville, NC
About this business
Location details
605 Greenville Blvd SW, Greenville, NC, 27834, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I would write a long entry but basically the staff in service has no clue. Made an appointment 2 months out to get a recall done. I drove 30 miles the day before to make sure it was there. Was told 24 hour after repair car would be ready. After waiting until the second day after repair was scheduled I callee and was told they had to order the parts since they weren't ordered when the appointment was made. I get better customer service at a lawn mower shop since they need customers to return.
Went to the dealership to have a oil change performed while waiting for our vehicle we decided to get some more information regarding a new vehicle with or at least being up soon at the time the numbers didn't match where we wanted to be that wasn't the problem when we went to check out at the service department we were not allowed to use our points The young man said he did not know how to apply them and we'd be better off calling on Monday and speaking to the person who does when I called on Monday and spoke to the service... read more
The service departments staffing definitely needs some refresher training in their customer service performance! There have been three separate occasions I’ve went to this dealership with questions about issues pertaining to my vehicle, and each time has been worse than the previous. They (the two gentlemen I’ve interacted with thus far) showed no attentiveness when I was trying to explain my situation, both barely took the time to even look up and show any sign of engagement in the conversation, as if I was just there to wa... read more
Frequently asked questions about East Carolina Lincoln
How is East Carolina Lincoln rated?
East Carolina Lincoln has a 4.3 star rating with 122 reviews.
When is East Carolina Lincoln open?
East Carolina Lincoln is open now. It will close at 6:00 p.m.
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