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East Boston Saving Bank
- Banks
- Boston, MA
About this business
Location details
515 Centre St, Boston, MA, 02130, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 4:30 p.m. | |
| Tue | 8:30 a.m. to 4:30 p.m. | |
| Wed | 8:30 a.m. to 4:30 p.m. | |
| Thu | 8:30 a.m. to 6:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
If I could give this bank 0 stars I would. They are horrible, their customer service is even worse. They have no compassion, understanding or empathy for their LONG TIME CLIENTS. They lie, give you the wrong information and then don’t take accountability, instead they respond with “I don’t know what else you want me to do for you” They have no respect for their clients and they don’t bother to listen to their clients issues or concerns. I would recommend to everyone that you take your money and business elsewhere because thi... read more
This bank is really disappointing; I definitely recommend avoiding it at all costs, whether it's the Jamaica Plain location or the West Roxbury location. They won't be helpful at all. Whether you ask to use the bathroom, request assistance to ensure a check arrives by the next day, or seek help filling out a deposit slip, the answer is no. You'll have to go back and do it yourself. The managers seem like robots, lacking compassion and mercy (ruthless)
This bank is very unreliable. Customer service isn't 24hrs a day. They will shut down your card for any little purchase and will have you embarrassed at the grocery line. They're not reliable. I suggest you use another bank. I can't do a days whole errand or shop online in peace because they keep flagging every little purchase. I called customer service a little while ago and my line got crossed with another customers call and we spoke to each other so confused. I thought he was customer service. He thought I was customer se... read more
Frequently asked questions about East Boston Saving Bank
How is East Boston Saving Bank rated?
East Boston Saving Bank has a 3.1 star rating with 29 reviews.
When is East Boston Saving Bank open?
East Boston Saving Bank is closed now. It will open tomorrow at 8:30 a.m.
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