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Ears & Hearing, P.A.
- Healthcare
- Austin, TX
About this business
Location details
12319 N Mopac Expy Bldg C, Suite 300, Austin, TX, 78758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 08:00 a.m. to 4:00 p.m. | |
| Wed | 08:00 a.m. to 4:00 p.m. | |
| Thu | 08:00 a.m. to 4:00 p.m. | |
| Fri | 08:00 a.m. to 4:00 p.m. | |
| Sat | 08:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
They kept calling me and saying the claim was denied by insurance because my kids are not added to the policy and asked me to call the insurance and confirm what's going on. She was very rude and not cooperative at all. All other insurance claims were processed very smoothly and only this one was an issue. It was tiring to deal with their customer service. In addition, first they billed me more than $600 without insurance. But once it is claimed to the insurance, the billed amount was only $190 for two kids. Is this normal t... read more
Total scam! They walk into your room when you are hours post partum and tell you that they will bill your child’s insurance once they are added. Guess what… they don’t take any insurance and claim they are out of network. HORRIBLE. $165 when this is something that you can totally opt out of. I am going to contact our hospital and advocate that they get rid of this company. Speaking up makes things happen!
The company's representative said that my insurance would be out of network and claimed that my local pediatrician would be unable to perform this test for my newborn and that I would have to drive more than an hour away for testing otherwise. I am disappointed in the local hospital for using this scam company instead of honestly discussing care options with the patient. This company does not even answer their customer service phone number.
While we were at the hospital after the birth of our son, we were told that hearing and screening would be out of network, and that out-of-pocket cost would be $120. Since my inusrance company doesn't answer the phone on Saturdays and we didn't want to make the 50 mile round trip back at a later date, we decided to pay out-of-pocket and proceed with the screening. Weeks later we got a bill for $275. Nope. I decided I was going to send it through insurance and see what came out on the other side - wishing the Surprise Bill Ac... read more
Frequently asked questions about Ears & Hearing, P.A.
How is Ears & Hearing, P.A. rated?
Ears & Hearing, P.A. has a 1 star rating with 28 reviews.
When is Ears & Hearing, P.A. open?
Ears & Hearing, P.A. is closed now. It will open at 8:00 a.m.
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