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Ear, Nose & Throat – Berkeley
- Otolaryngologist
- Martinsburg, WV
About this business
Location details
2000 Foundation Way Ste 3200, Martinsburg, WV, 25401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I'm really surprised at the bad reviews here. I had a referral, the office called and scheduled so I would see audiologist first then Dr. Stevens. Everything was professional and smooth. The nurse was kind. Dr. Stevens really knows his field and gave me a good recommendation. I am pleased overall.
If I could give zero stars, I would. Getting an appointment took weeks, then it was rescheduled a month out. I missed that one by 15 minutes and was told the doctor wasn't even in, and they'd "tried to call" (I never got it). Rescheduled for the next week, I arrived 15 minutes early, only to find the doctor still wasn't in, and they "left another message" I never received. My phone works fine, so it's baffling why their communication consistently fails. Absolutely do not recommend this unprofessional office unless you want y... read more
EDIT TO ADD: On Nov, 1st, 2024, I called patient advocacy to report the behavior of this Dr. and it is now May 24th, 2025 and still nothing has been done. I continue to get letters in the mail every month saying that “my issue is still being investigated and they anticipate it to be completed within the next 30 days.” every. single. month. There’s also an outstanding bill that this office had the audacity to bill my insurance and me for something their Dr FAILED to complete. it WON’T be paid by me and more than a phone call ... read more
I should’ve read the reviews. Be aware, even though they are a WVU doctors office and practicing out of a WVU facility, they will charge you double for almost everything (doctor fee and facility fee). I was in there maybe 18 min, they put a camera up my nose, charged me twice, called it surgery, and I’m out over $300. There’s a reason every other ENT had weeks/months waitlist and this place didn’t.
They never answer the phone or voicemail. Decided to get referred to someone in Winchester instead and would encourage others to do the same. No way to run a business.
Frequently asked questions about Ear, Nose & Throat – Berkeley
How is Ear, Nose & Throat – Berkeley rated?
Ear, Nose & Throat – Berkeley has a 1.8 star rating with 28 reviews.
When is Ear, Nose & Throat – Berkeley open?
Ear, Nose & Throat – Berkeley is open now. It will close at 4:30 p.m.
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