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Eagle Pointe Apartments

4.1

About this business

Eagle Pointe Townhomes is situated on the beautiful rolling hills of West Knoxville, Tennessee. We also proudly manage Southern Woods, Courtyards, and Hinton Hollow Apartments. Our residents enjoy convenient access to Middlebrook Pike (Hwy-169), which parallels I-40/I-75 and provides access to Pellissippi Pkwy. We are only 5 minutes from West Town Mall, 10 minutes from Oak Ridge National Laboratory, 1.5 miles north of I-40/I-75 and 8 miles west of downtown Knoxville. Our spacious one, two, and three bedroom townhomes feature... read more

Location details

8608 Eagle Pointe Dr, Karns, TN, 37931, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:30 p.m.
Tue8:30 a.m. to 5:30 p.m.
Wed8:30 a.m. to 5:30 p.m.
Thu8:30 a.m. to 5:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
4.1324 reviews
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Joseph Skiles's profile image
Joseph Skiles 
4 years ago

Very uncaring and unreasonable staff. A lot of nicer properties and cheaper. Dated accommodations. Got something 5x as nice for $300 cheaper. Shop around. Don’t settle for less for your money. One star because can’t go lower. 

Business response:

Hi Joseph, we appreciate your feedback. We are truly sorry for any inconveniences you experienced in our community. Although you are no longer a resident, we would appreciate the chance to improve your impression of Eagle Pointe. Please contact us at your earliest convenience so that we may resolve the issues you have had. We look forward to speaking with you. Best Regards, Elizabeth G., Community Manager eaglepointemgr@pinnacleliving.com 

Derek Fisher's profile image
Derek Fisher 
4 years ago

This is what I wish we had of known before we moved into this complex... We moved out after a year of living in our townhouse here. We were very excited to find a place to live centrally located to our jobs and loved idea of multiple pools, and the extra security of what is advertised as a gated community. The living space in the 3 bedroom (which we got because there was not a 2 bedroom avaliable) is pretty spacious, and there are a couple of maintenance guys who are very professional and do good work. These are the only red... read more

Business response:

Derek, please know that we only aim to stay true to the highest ethical standards and principles of our practices. If we have made a mistake or you felt we had not explained the charges thoroughly to you, we sincerely apologize. Please contact us so we can address each of the details of this case. We wish you the best in all of your future endeavors and look forward to speaking with you soon. Sincerely, Elizabeth G., Community Manager eaglepointemgr@pinnacleliving.com 

Angelica Grant's profile image
Angelica Grant 
5 years ago
Angelica Grant's profile image
Angelica Grant 
5 years ago

This place is a total joke. You're paying about $1,000 for horrible parking that has resulted in multiple wrecks I've witnessed and being blocked in your own spot because they can't seem to hire anyone that won't park in the no parking spots, big as your thumb roaches out in the middle of the frickin' roads and sidewalks while trying to walk your dogs, hastily done "repairs", and the rudest office workers I've ever encountered. We've been trying to get the weather stripping in our placed replaced for over a year. We can sit ... read more

Zach Smith's profile image
Zach Smith 
5 years ago

Ran into issues with your paychecks? dont let these people know! they do not care at all! even cleaned the apartment top to bottom before moving and they say we owe them 4000$! for absolutely nothing! the staff is aweful as well! dont waste your time! your credit score WILL suffer! 

Heiko Miehe's profile image
Heiko Miehe 
recommend  Recommended
5 years ago

I have been here for the last three years and other than a few minor hic-ups (that can happen anywhere you live), I love it here. Clean, peaceful and friendly, you get what you pay for. 

Kim Atchley's profile image
Kim Atchley 
6 years ago

Worst most incompetent, office staff. Will not extend my lease and cannot wait until I can move in July. 

Damaris McGinnis's profile image
Damaris McGinnis 
6 years ago
Kristi Swan's profile image
Kristi Swan 
6 years ago

This is the worst community around and the office staff are terrible. Not only is the place out dated for the outrageous rent, but any problems or concerns you have will never be addressed or taken care of. They are constantly doing so called “improvements” which are never completed. For the past two years the pool is consistently closed. I wouldn’t recommend this place to anyone. 

Frequently asked questions about Eagle Pointe Apartments

How is Eagle Pointe Apartments rated?

Eagle Pointe Apartments has a 4.1 star rating with 324 reviews. 

When is Eagle Pointe Apartments open?

Eagle Pointe Apartments is closed now. It will open on Monday at 8:30 a.m. 

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