Eagle Claims Service, LLC

William Rothfus 

on Google

2 months ago

Unresponsive, unreliable, and misleading. This company should not be around. They do not answer phones or emails and their customer service staff is rude and inconsistent. It’s truly ashame to people who are trying to get reimbursed for damaged items. 

Nathanael Logan 

on Google

10 months ago

Not trustworthy. I don't understand the army working with these people. Of the 10k in claims having broken and lost my property, they offered $750.00. They copy and pasted the same response on everything. Completely disregarded our claims and did not take us seriously. 

Natalie Buie 

on Google

a year ago

They conveniently found a loophole to avoid taking responsibility for the damage done to our mattress. Our memory foam mattress was stored incorrectly and caused a tear and a dip. But because the tear wasn’t “visible to the naked eye,” they could not confirm that it was caused by the move. They offered $100 as a “goodwill” offering for our $3,500 mattress. 

Chang Yi 

on Google

a year ago

As you have read from all the other personnel, this office is trash. They stole my IOTV and did a poor job of inventory to delete the evidence. They first offered partial payment for it and then when I submitted a rebuttal, their response was to take it up with the MCO. They are thieves. I read very similar things in others’ reviews. I wish I knew about them when I was assigned to them. I would’ve requested to change it right away. Stay away from them. Jordan Bright and Larissa Schuler were the claims officers. Very unprofes... read more

Jesse Mcc 

on Google

a year ago

Their job is to sound nice on the phone while screwing over military families. We were promised reimbursement for daily items because our shipment took weeks too long. My kids slept on the floor, we lived minimally to mitigate cost despite our baggage taking too long. They still denied our entire claim. They must just laugh about their job being to screw people over because there is no way a decent human could work here with a clear conscience.