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E. Rick Via, MD, Family Practice
- Family Practice
- Benbrook, TX
About this business
E. Rick Via, MD services include annual health exams, immunizations and chronic illness management.
Location details
1004 Winscott Rd, Ste A, Benbrook, TX, 76126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Staff is horrible. They just plain don't care. I thought it was simple mistakes then I realized they just don't care.
All good, Dr Via does show genuine concern and gives sound general medical advice. The staff is professional and competent.
Only request to see Dr. Via. Carole is terrible and you get what you pay for when you see her. Some of the staff members are rude.
I have to chime in and say I really appreciate Dr Via's listening and discussion. He takes a good amount of time and I get through the right amount of detail. But like the other comments here I must say his staff is lacking. His staff just today lost my appointment I was calling in to postpone because of work related travel. Good thing I called. FYI I've learned to get a morning appointment or the wait can be an hour. Once they forgot I was in a back room around 5 PM and I had to inquire about the doctors whereabouts -lol. I... read more
WOW!!! Glade to hear someone else has had the same problems. I have been going to this office for several years. Love the Doctor and the PA. But every time you talk to the staff, it makes you wonder what’s going on. My last experience has topped it all for me. I'm going to look for a new doctor. When I ordered a refill, the doctor office changed the prescription. I called and asked them if they could fix it. After two weeks I called about it again and they had just written me a prescription and was waiting for me to pick it ... read more
Dr Via is kind and takes time with us each time I come or bring my parents, who are complicated, in for a visit. The time he takes is most likely why the wait time is sometimes longer than I would like, however it is worth it. His staff is okay. I know it is hard to work in a busy office.
Dr. Via has been very helpful to me and my grandmother. He took the time to explain my MRI results and told me exactly what they showed and explained my options to fix my back problems.
Dr. Via takes care of my mom. He seems to be a good doctor, and takes time with her. However, the office staff is VERY RUDE! It seems that most of his patients are older because of the area he's in. When I see how the front office people treat their patients, it infuriates me! I have had to intervene several times for my mom to get basic things like refills for her heart and blood pressure medicine. I'm trying to get mom to change doctors because of his office staff.
I find this office staff unorganized. An appointment had been made for my dad at 8 am. After we waited in the waiting room, my dad called back to a room, and dismissed I was told that they had done nothing at the appt and it was too early in the year to do his blood work, we needed to wait a month. Basically we went to the doctor for nothing. All this could have been avoided if they had called and canceled the appt. I do not reccommend this doctor.
Frequently asked questions about E. Rick Via, MD, Family Practice
How is E. Rick Via, MD, Family Practice rated?
E. Rick Via, MD, Family Practice has a 2.9 star rating with 21 reviews.
When is E. Rick Via, MD, Family Practice open?
E. Rick Via, MD, Family Practice is open now. It will close at 5:00 p.m.
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