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Dynacare Laboratory and Health Services Centre
- Laboratory Testing
- Ottawa, ON
About this business
We care about your health and time. Offering fast service and short wait times at our Blood & Medical Test Lab located at Kent St, Ottawa. Visit online for simple check in & location hours.
Location details
381 Kent St #1000, Ottawa, ON K2P 2A8, Canada, Ottawa, ON, K2P 2A8, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 4:00 p.m. | |
| Tue | 7:30 a.m. to 12:00 p.m. | |
| Wed | Closed | |
| Thu | 7:30 a.m. to 4:00 p.m. | |
| Fri | 7:30 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Avoid it if you can. Bad service, long wait times and crowded. I don’t get why they don’t have a booking system. I had a 90 minute wait time and my appointment was almost cancelled because I didn’t show up within 10 minutes. People work and can’t wait there for 90 minutes. When I asked the nurse about one test she gave me a two word answer and wouldn’t tell me if it was best to proceed. Their phones never work, couldn’t get in touch with anyone ahead of time. As I said, horrible all around.
Some of my blood tests were messed up. For example the mean cell hemoglobin was not normal. They were unable to measure the KFRE. Never had such a bad experience. This must be related to new unqualified lab staff. I did an analysis of the report with AI and concluded that the blood samples have most like to stored and transported properly. Also I pay for the Dynacare plus App and it did not work. I logged a support ticket they answered that someone will contact me and none ever contacted me. This was not the first time that ... read more
Said waiting time was 1 hour, ended up waiting for 2.5 hours. Put me in a cubical to wait while serving people that were behind me in line. Use other locations if you can. The nurse was good though.
Yes the wait times can be long but the fact that they text you when your turn is almost next is very convenient! The staff from front to back is always so kind. The woman who did my EKG took the time to explain everything to me and answered all my questions.
Frequently asked questions about Dynacare Laboratory and Health Services Centre
How is Dynacare Laboratory and Health Services Centre rated?
Dynacare Laboratory and Health Services Centre has a 3.4 star rating with 153 reviews.
When is Dynacare Laboratory and Health Services Centre open?
Dynacare Laboratory and Health Services Centre is closed now. It will open on Monday at 7:30 a.m.
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