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DuTeau Subaru
- Automotive
- Lincoln, NE
About this business
Location details
2750 Jamie Ln, Lincoln, NE, 68516, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Your service department does not comminate at all and will not get with me despite multiple times of calling and getting nothing but voicemail. Please at least tell me what the time frame is. I have now been waiting over 4 weeks for any for of communication. Ridiculous and unprofessional..
Business response:
We’re truly sorry for the lack of communication and the frustration this has caused. This is not the experience we want anyone to have, and we understand how unacceptable it is to be left waiting without answers — especially for this long. We’re escalating this internally right away to make sure someone reaches out to you with an update and a clear timeline. Thank you for your patience, and again, we sincerely apologize for the delay and lack of follow-through.
Betsy really helped me get to know my new Subaru! My last car was a 2012 Subaru Outback, which I loved, but it didn’t have all the bells and whistles that my 2024 Subaru Crosstrek Sport has. Thanks to Betsy, now I know how to use them!
Business response:
Thank you so much for the kind words! We’re so excited for you and your new 2024 Crosstrek Sport — what an awesome upgrade from your 2012 Outback! Betsy is fantastic at making all those new features feel simple and approachable, and we’re glad she helped you get comfortable behind the wheel. Enjoy every mile — and welcome to the next generation of Subaru!
Vehicle was great. Prepped and Clean. Betsy was fantastic. She walked me through all the great features on the new Forester.
Business response:
Hi Brent, Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you loved your new Forester and that it was delivered prepped and clean—just as it should be. Betsy is truly fantastic, and we're lucky to have her on our team. I'll make sure to pass along your kind words! If you have any questions about your Forester’s features or need assistance in the future, don’t hesitate to reach out. Enjoy your new ride, and welcome to the Speedway family!
Very kind and thoughtful. Efficient and thorough.. HELPFUL SUGGESTIONS TO KEEP MY CAR RUN PROPERLY
Betsy was the best. She helped me learn all the features of my car. She was patient, personable and I left with a better understanding of my new car
Business response:
Hi Karen, Thank you so much for sharing your experience with Betsy! We're thrilled to hear she helped you learn all the features of your new car and made the process enjoyable. Betsy truly exemplifies our commitment to patience, personalization, and ensuring our customers leave confident and informed. If you have any other questions or need further assistance, we're always here for you. Enjoy your new car, and welcome to the Speedway family!
They take care of my car and make it easy for me to keep my car up to date and running well. It is my favorite dealership. And why I have driven Subarus for several years.
Betsy was really helpful in showing me some of the new options on my new car. She was prepped and ready for me when I arrived.
Business response:
Hi Don, Thank you for sharing your experience! We're delighted to hear that Betsy was prepared and helpful in showing you the new options on your car. She takes pride in making sure every customer feels informed and confident, and we're thrilled she delivered that for you. If you have any other questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new car, and welcome to the Speedway family!
I recently purchased a 2025 Forester at Team Gillman Subaru North and had an excellent experience. The customer service was top-notch, and the staff were incredibly friendly and welcoming. They went above and beyond to ensure that my needs were met and made the entire process smooth and enjoyable. I highly recommend Team Gillman Subaru North.
Highly recommend this Dealer of Subaru. They are a friendly and professional team. They accommodate their customers in a timely manner.
Frequently asked questions about DuTeau Subaru
How is DuTeau Subaru rated?
DuTeau Subaru has a 4.8 star rating with 27 reviews.
When is DuTeau Subaru open?
DuTeau Subaru is closed now. It will open at 8:00 a.m.
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