This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Dutch Valley Auto Works
- Oil Change Stations
- Lancaster, PA
About this business
Specialties At Dutch Valley Auto Works, our goal is to repair your car, truck, or commercial vehicle while exceeding your expectations for service.
Location details
3331 Columbia Ave, Lancaster, PA, 17603, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Condescension and Suboptimal Work My wife's relationship with this organization began after a collision and her insurance company put her as a patron. Her car began leaking coolant after the accident, and it has taken several trips to this place for them to conclusively fix it. It was only after the second trip that they replaced the cracked reservoir, and on the third trip they realized that the hose had a leak. Instead of replacing the hose, however, they merely clipped off the end of it and reattached it. If the fix doesn... read more
Satisfaction Guarrenteed I took my blazer to Dutch Valley and they agreed to work on it when other garages would not. I had had another mechanic work on it and he quit after he got the engine out. Dutch Valley put the engine back together and then put it back in the blazer. It took around a month and they were always very responsive to my questions. I do have to say that there are some issues with the wiring but, and this is the important part, they are willing to stand behind their workmanship and will begin working on it n... read more
Dutch Valley Auto Works is AMAZING!!!!!!!!!!!!!! Ben D. Had my 2008 Dodge Ram worked on at Dutch Valley after a major accident involving some idiot t-boning my baby. Called Ken immediately after the accident a tow truck was dispatched and on the scene within about 15 min. Truck was at Dutch Valley for a long time, approximately 2 months. The wait was entirely worth it. They did a spectacular job on my vehicle involving removing the cab and completely replacing all the damaged components. Luckily most of the damage was to the... read more
Liars Cheats and Theives Dutch Valley Auto Works is the absolute worst garage in the Lancaster area. I was approached by the owner "Ken" while removing a license plate and after market roof rack and asked what I was doing. I told him... he then proceeded to take pictures of me and my car with a camera phone, and report to my insurance carrier that I was stealing parts off of my car. Beyond that, they were rude, slow and terribly expensive. They are more interested in making a buck with auto insurance companies than they are ... read more
Bad service- resolved! how do you deleted these things? ****Issue has been resolved, we have since went back to Dutch Valley, and have had good experiences. **** We were recommended to Dutch Valley by our insurance company after a little fender bender in one of our cars. There was a small problem with something that was repaired, we though no big deal, it happens. We continued to take our cars for service/inspections. The last time we took one of our cars in it needed a couple things done. After getting it back it was making... read more
Slum Garage They were very rude, No communication between the front desk and the mechanics. The secretary said to expect an estimate that day. I received a call the following day from the putts in the garage. He gave me the run around. Took 2 day for an estimate. Will rip you off.
Not So Good Dutch Valley Auto Works used to be a repair place I would recommend to people if they needed something on their car fixed. That is no longer the case because there has been a problem with some of their work. My stepdaughter got her car fixed there after an accident and they ruined her locking system. Other than that malfunction the work done was fine but now I am a bit hesitant to go there. Other than that I did like this place and the normally do a good job.
Frequently asked questions about Dutch Valley Auto Works
How is Dutch Valley Auto Works rated?
Dutch Valley Auto Works has a 4.2 star rating with 232 reviews.
When is Dutch Valley Auto Works open?
Dutch Valley Auto Works is closed now. It will open on Monday at 7:30 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com