Dutch Miller Kia of Charlotte

Matthew N. 

on Birdeye

3 years ago

I have had an absolute terrible experience with Dutch Miller Kia. In Nov of 2021 I returned my Kia Optima and leased a Kia Sorento. Dutch Miller Kia mailed the "pay off" check for the optima to KIA FINANCE (THE ONLY LENDER THEY ALLOW YOU TO USE FOR LEASING aka YOU HAVE NO OPTION). Kia Finance lost the check and held me financially responsible for the Kia Optima (that I had returned to Kia in Mint Condition after successfully completing my lease) for months and utlimately turned me into the credit bureau for non/late payment ... read more

Kimberly K. 

on Birdeye

4 years ago

I would never recommend this place.. Don't ever expect anyone to be fair about a price on a vehicle. They completely took advantage of me. Charles does not know how to answer questions so don't talk to him. And apparently when I told the finance manager I didn't want gap insurance. He basically made me feel like I was the worst customer hes ever had to deal with. Unfortunately I did put my trust in them to get me through the process fairly. Now that I came out of the stressful fog I was in I have realized that they overch... read more

Quintin W. 

on Birdeye

5 years ago

They are on the radio that your job is your credit. Regardless of your credit. ALL LIES!!!!! Dont wasre your time if your credit is bad!!!!!! Dont trust car dealership. I dont why they lie to people. It's not right. 5 thumbs 👇