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Dutch Bros Coffee
- Coffee & Tea
- Thornton, CO
About this business
Location details
13792 Colorado Blvd, Thornton, CO 80602, Thornton, CO, 80602, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 11:00 p.m. | |
| Tue | 5:00 a.m. to 11:00 p.m. | |
| Wed | 5:00 a.m. to 11:00 p.m. | |
| Thu | 5:00 a.m. to 11:00 p.m. | |
| Fri | 5:00 a.m. to 11:00 p.m. | |
| Sat | 5:00 a.m. to 11:00 p.m. | |
| Sun | 5:00 a.m. to 11:00 p.m. |
I come here for the same drink all the time Dutch 20 with passionfruit orange mango, a splash of coconut and real strawberry. they always forget one of those things and at this point it feels like it’s purposely done like I know it’s a detailed order but come on.
I agreed with the rest of one star reviews in here, staff was rude, not professional at all, goofing around, talking down to customers! Owners, please don’t just reply and say you will address this problem and say the same thing to every one star reviews, you got more than 3 one star by last week! How bad it is could be? change or trained well your staff! You will lose a lot of business from your customers. I came here quite often but suddenly this new employee work in this location and make everything worse, I think all of ... read more
My drink literally tastes burnt. Also it took me 20 minutes to get one drink with 5 cars here in total. No other Dutch bros is this bad… Also they cannot manage the two lines properly. They take other peoples orders- it’s random. Sometimes they don’t come out to take your order at all.
I usually love Dutch Bros for the energy and positivity, but my experience at this location was the opposite. The manager, Aiden at this location was extremely rude and dismissive. Instead of creating a welcoming environment, they spoke down to both customers and staff in a way that felt unprofessional and uncomfortable. Dutch Bros is known for great customer service, but this manager’s attitude completely missed the mark. I hope leadership addresses this, because one person shouldn’t ruin the experience for everyone else.
Aiden was super rude and condescending with his words for being a manager his customer service isn’t good at all. This is my neighborhood Dutch unfortunately won’t return.
Frequently asked questions about Dutch Bros Coffee
How is Dutch Bros Coffee rated?
Dutch Bros Coffee has a 3.8 star rating with 103 reviews.
When is Dutch Bros Coffee open?
Dutch Bros Coffee is open now. It will close at 11:00 p.m.
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