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2635 N Berkeley Lake Rd NW, Duluth, GA, 30096, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We love the Duravit Senso Slim Seat we bough from a dealer but unfortunately one screw broke on the seat. When we contacted the office for replacement parts they recommended that we purchase a whole new seat with a 80% discount. The price of the seat has gone up by ~$1000 since our original purchase making the cost of the replacement $500 with the discount, all for a single broken screw. We checked online and were able to find the replacement part number and then order it through the Duravit website. The customer service is ... read more
Terrible service and complete lack of support from Nikki L in the claims dept. Stay away from this company. You've been warned.
Received a defective sink. Submitted a claim from the authorized dealer that I purchased it from and was denied by Nikki L. in their Claims Dept. AWFUL quality control and even worse 'customer support'. Never buying anything from this brand.
Terrible product and service is nonexistent. Do yourself a favor and buy from ANY other company. Never purchasing Duravit again.
DON'T BUY DURAVIT TUBS.
DURAVIT USA has a 3.4 star rating with 19 reviews.
DURAVIT USA is closed now. It will open tomorrow at 8:00 a.m.
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