Dunkin' Donuts & Baskin Robbins's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Dunkin' Donuts & Baskin Robbins

2.1

About this business

Location details

16268 Frederick Rd, Gaithersburg, MD 20877, Gaithersburg, MD, 20877, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.180 reviews
Select a rating
Boo Nagy's profile image
Boo Nagy 
on Google
4 days ago

Tried to make me pay twice, I ordered online, then tried to charge me at the drive thru. Ice coffee was ALL ICE, maybe 3 Oz of coffee. Shady Grove location is the worst! 

Karla G's profile image
Karla G 
on Google
2 weeks ago

Don’t come in here It’s a waste you ask for extra caramel and pay for it and don’t get it. They always don’t have caramel. 

Michelle Sprecher's profile image
Michelle Sprecher 
on Google
2 weeks ago

I'm not sure the service could possibly be any slower at this location. I tried coming here years ago when they first opened and I had the same experience. Tried it again today thinking they must have improved since my first time. But no. And then when you finally do reach the drive thru window they have no idea what your order is, even though you confirmed it with two different employees at the speaker. Also the glaze on the donut was just gooey slime and they didn't bother giving me napkins to deal with that fallout. Why a... read more

Herrializ Ruiz Ortiz's profile image
Herrializ Ruiz Ortiz 
on Google
a month ago
Ghan kumari Shrestha's profile image
Ghan kumari Shrestha 
on Google
a month ago

I recently visited Dunkin’ Donuts and was truly impressed with the experience. The manager and employees were incredibly friendly and welcoming, providing outstanding customer service. My order was taken quickly, and everything was prepared fast without compromising quality. The coffee was fresh, the sandwiches were delicious, and the overall atmosphere was warm and inviting. I highly recommend this location to anyone looking for great coffee, tasty breakfast, and excellent service to start their day right. 

View all google reviews

Frequently asked questions about Dunkin' Donuts & Baskin Robbins

How is Dunkin' Donuts & Baskin Robbins rated?

Dunkin' Donuts & Baskin Robbins has a 2.1 star rating with 80 reviews. 

When is Dunkin' Donuts & Baskin Robbins open?

Dunkin' Donuts & Baskin Robbins is closed now. It will open on Monday at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com