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Dunkin Donuts

2.6

About this business

Location details

13649 Eastlake Blvd, Horizon City, TX 79928, Horizon City, TX, 79928, United States

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WeekdayScheduleStatus
Mon5:00 a.m. to 11:00 p.m.
Tue5:00 a.m. to 11:00 p.m.
Wed5:00 a.m. to 11:00 p.m.
Thu5:00 a.m. to 11:00 p.m.
Fri5:00 a.m. to 11:00 p.m.
Sat5:00 a.m. to 11:00 p.m.
Sun5:00 a.m. to 11:00 p.m.
2.6487 reviews
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Samantha Robles's profile image
Samantha Robles 
4 months ago

Went through the drive thru and the lady told me to go around and I looked at her and said why can’t I just wait? She responded because my order wasn’t ready. She said to go around because a car was behind me, obviously care about their times more than their customers. After coming around the manager was now at the window and didn’t greet me but rudely said “ yes maam??” And I responded I’m waiting for my order. She’s going to proceed to talk over me and said I was told to park and doesn’t let me get a word out, very rude sh... read more

Teddi Sciacca's profile image
Teddi Sciacca 
4 months ago

I’m really getting frustrated. I order from here frequently and my order is messed up half the time. I’m missing a donut I order for my 3 year old and paid for on the app. I order through the app and they will show “no donuts available” but when I arrive I ask them and they say they do have them available but that the take them off the app so they don’t sell them all?? So I have to make a separate purchase. When missing items on orders I call the store and get sent to voicemail over and over. The “online chat” isn’t availabl... read more

Allen Perez's profile image
Allen Perez 
4 months ago

Yamilete was the best rep we dealt with so far at this location. She knew exactly what was going on with orders and inventory and she had our orders out lightning fast. Everything with our order was correct which was a breath 🫁 of fresh air for this location. Her professional work ethics and friendly customer service will keep us coming back to this location. Well done Dunkin . 

Eduardo Garcia's profile image
Eduardo Garcia 
5 months ago
Jaime Escamilla's profile image
Jaime Escamilla 
5 months ago

The staff are usually very helpful and efficient. The only drawback is they run out of donuts in the evening. You have to check what they have before ordering because selection is usually very slim. The staff are pretty accommodating. If they had donuts every time I went I would go more often 

Frequently asked questions about Dunkin Donuts

How is Dunkin Donuts rated?

Dunkin Donuts has a 2.6 star rating with 487 reviews. 

When is Dunkin Donuts open?

Dunkin Donuts is open now. It will close at 11:00 p.m. 

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