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Dunkin'

3.7

About this business

Location details

201 S Main St, Pleasantville, NJ 08232, Pleasantville, NJ, 08232, United States

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WeekdayScheduleStatus
Mon5:00 a.m. to 9:00 p.m.
Tue5:00 a.m. to 9:00 p.m.
Wed5:00 a.m. to 9:00 p.m.
Thu5:00 a.m. to 9:00 p.m.
Fri5:00 a.m. to 9:00 p.m.
Sat5:00 a.m. to 9:00 p.m.
Sun5:00 a.m. to 9:00 p.m.
3.7609 reviews
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CongoJoe FilmS's profile image
CongoJoe FilmS 
a week ago

The customer service at this Dunkin location is completely unacceptable; I strongly advise going elsewhere. The manager operates this store with an absolute disregard for corporate standards and company policies. Customers are routinely treated with total disrespect. Furthermore, a severe language barrier among the staff leads to constant, daily order inaccuracies. The upper management or corporate office needs to intervene immediately to fire or completely replace the leadership at this branch. It is shameful how paying gue... read more

Natasha Stasiuk's profile image
Natasha Stasiuk 
2 weeks ago

I had a wonderful experience at Dunkin’! The service was excellent, and the staff were so friendly, welcoming, and helpful. They made me feel appreciated and went above and beyond to make sure everything was great. It’s always nice to be greeted with kindness and a smile. Thank you for the amazing service! I’ll definitely be happy to come back again! 🍩☕❤ 

zenobiaa t's profile image
zenobiaa t 
2 weeks ago

The staff as well as the supervisor are so incredibly rude here. They don’t care about the appearance of their store, or about how they talk to people. If you aren’t a people person, don’t work at a job that involves human interaction. Simple. But being hostile to your customers because of a simple misunderstanding, because YOURE miserable working there is not okay. Please get a life and a job that you’re happy to work at. 

Tanya G's profile image
Tanya G 
3 weeks ago

Horrible service and incompetent employees but you can tell why bc the manager. Ordered matcha and have always received the slightest shade of green milk which tastes nothing like matcha and when i ask for more bc its expensive enough for it to only taste and look like milk, the girl took it back and gave it back exactly the same. I asked the girl for a refund but shes looked so miserable cause clearly they take it out their check. Manager refunded and tried saying matcha is expensive and had to charge me double if I wanted ... read more

Steve B's profile image
Steve B 
a month ago

Unless you go through the drive thru (the only thing they pay attention to) Expect some of the worst service you have ever seen or experienced at Dunkin. 

Frequently asked questions about Dunkin'

How is Dunkin' rated?

Dunkin' has a 3.7 star rating with 609 reviews. 

When is Dunkin' open?

Dunkin' is open now. It will close at 9:00 p.m. 

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