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Dunkin'
- Coffee & Tea
- Palatine, IL
About this business
Location details
231 W Northwest Hwy, Palatine, IL 60067, Palatine, IL, 60067, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 a.m. to 9:00 p.m. | |
| Tue | 4:00 a.m. to 9:00 p.m. | |
| Wed | 4:00 a.m. to 9:00 p.m. | |
| Thu | 4:00 a.m. to 10:00 p.m. | |
| Fri | 4:00 a.m. to 10:00 p.m. | |
| Sat | 4:00 a.m. to 10:00 p.m. | |
| Sun | 5:00 a.m. to 8:00 p.m. |
I hope you guys change the attitude when customers have complain about your staff in the morning shift like the so call manager In Luis, there is no reason to scream to move in the drive thru when you guys are busy.. the lack of customer service is really low here, unfortunately this store went down hill this pass year, go somewhere else this store isn’t it
Luis, Christina are so call the main manager in this store however they lack of leadership and skill… they would yell at you and would swear at you, they don’t care about the store they just seems like they gave up… I’m sorry but you guys need to step up however, work on yall store the bees and flies are just not worth going to this store… if this keeps happening a complain to the health department you guys will hear
People are very snappy rude I ask them for a sugar donut and the guy told me in a rude way dd don't sale it! This was my first time I buy coffee here and my last one I just get a job close to this location but the way is this people in this location I better buy my coffee somewhere else.
I have been coming to this Dunkin’ for about a year and a half because it’s the closest location to my home, and I order Dunkin’ almost every day, about six days a week. The reason for this review is the customer service from one particular employee at the drive-thru. Today, while I was still waiting for my coffee, she rushed me to hand over my card to pay. When I politely asked for a moment, she responded by asking why I didn’t have my payment ready before entering the drive-thru. I found that comment rude and unprofessiona... read more
Last few times asked for bacon I’m given sausage twice in a row. Going to try another location.
Frequently asked questions about Dunkin'
How is Dunkin' rated?
Dunkin' has a 3.5 star rating with 278 reviews.
When is Dunkin' open?
Dunkin' is open now. It will close at 8:00 p.m.
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