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573 Lyell Ave, Rochester, NY 14606, Rochester, NY, 14606, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 7:00 p.m. | |
| Tue | 5:00 a.m. to 7:00 p.m. | |
| Wed | 5:00 a.m. to 7:00 p.m. | |
| Thu | 5:00 a.m. to 7:00 p.m. | |
| Fri | 5:00 a.m. to 7:00 p.m. | |
| Sat | 5:00 a.m. to 7:00 p.m. | |
| Sun | 5:00 a.m. to 7:00 p.m. |
They rarely have food or donuts. There's no menu outside in the drivethru. Cashiers are rude. Service is slow. 4 months later, staff still rude. Service us faster but if there's an error there's a 10min wait in line to go back to the window.. I ordered the toasted white chocolate latte and the cookie butter latte. The cashier brought me 2 cookie butter lattes.. when i asked for my correct drink, she went to the back and added the topping for my drink yo yh3 cookie butter ... manager is the one who told her to do it.. count y... read more
I recently visited this Dunkin’ Donuts location and was very disappointed with the experience. I ordered a hot chocolate made with almond milk, which is a standard option at most Dunkin’ locations. The employee informed me that it could only be made cold with almond milk because they couldn’t heat the milk. As a former Dunkin’ employee myself, I know that the espresso machine is fully capable of steaming milk, including almond milk, to serve hot beverages properly. Instead of arguing, I chose to cancel my order but I left un... read more
It would be nice if some knew how explain something. I could care less about about a Halloween bucket but since it was said that there's no extra I said sure, and sure enough it was a few dollars more.
Dunkin' has a 3.9 star rating with 474 reviews.
Dunkin' is open now. It will close at 7:00 p.m.
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