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Dunkin'

3.2

About this business

Location details

62 E Jackson Blvd, Chicago, IL 60604, Chicago, IL, 60604, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 4:00 p.m.
Tue6:00 a.m. to 4:00 p.m.
Wed6:00 a.m. to 4:00 p.m.
Thu6:00 a.m. to 4:00 p.m.
Fri6:00 a.m. to 4:00 p.m.
Sat7:00 a.m. to 12:00 p.m.
SunClosed
3.256 reviews
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Nora Barnett's profile image
Nora Barnett 
on Google
a week ago

The woman working the counter is beyond rude. She barks at you to use the kiosk even though the kiosk doesn't have all the donuts listed so you have to tell her anyway. Today it was immediate attitude just like the last time a week ago, barking at me to use the kiosk when I had cash to pay and the kiosk doesn't accept cash. So then she did a bunch of stuff before she took my order. Will not be going here again. The first time I gave her the benefit of the doubt that she was having a bad day but having exactly the same experi... read more

Dustin johnson's profile image
Dustin johnson 
on Google
3 weeks ago

This place just doesn't want to take orders. On multiple times I've been told that they can't help me unless I do the kiosk. I don't work there, take the order. I just need a donut, they're right behind the register. 

Elaine Bernard's profile image
Elaine Bernard 
on Google
a month ago

This location is honestly the worst. I placed my order on the app over 15 minutes before getting there, and still had to wait around for it. On top of that, they were out of 4 out of the 5 bread options for breakfast sandwiches (which is pretty much the whole menu). The staff had an attitude about it too, like it was somehow my fault. This place is always out of stuff, and it’s super frustrating. 

Thomas Weber's profile image
Thomas Weber 
on Google
a month ago

Went in just to order an iced coffee and both the front register and self-order kiosk weren’t working right. Instead of telling me too bad go try another Dunkin’, the kind lady working gave me the iced coffee free of charge. Cost them $3 today but will be back often due to this great customer service. 

Ya Gao's profile image
Ya Gao 
on Google
a month ago

My first bad review. Because the milk is spoiled !!!! Iced macchiato tasted like a mix of dish soap, sour cheese, and vomit 

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Frequently asked questions about Dunkin'

How is Dunkin' rated?

Dunkin' has a 3.2 star rating with 56 reviews. 

When is Dunkin' open?

Dunkin' is closed now. It will open at 7:00 a.m. 

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