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Dunkin'
- Coffee & Tea
- Durham, NC
About this business
Location details
3459 Hillsborough Rd, Durham, NC 27705, Durham, NC, 27705, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:30 a.m. to 8:00 p.m. | |
| Tue | 5:30 a.m. to 8:00 p.m. | |
| Wed | 5:30 a.m. to 8:00 p.m. | |
| Thu | 5:30 a.m. to 8:00 p.m. | |
| Fri | 5:30 a.m. to 8:00 p.m. | |
| Sat | 6:00 a.m. to 8:00 p.m. | |
| Sun | 6:00 a.m. to 8:00 p.m. |
This is the worst Dunkin Donuts! I walk in and there is 2 workers I see. One counting money and the other is looking around. I say hello 2x before a response. The one counting money says "you can order on the kiosk or I'll be right with you. I order 2 jelly donuts on the kiosk. After awhile, I ask do you have any jelly donuts and she says no! I say "but I already paid" " I said give me my money back but instead I opted for 7 jelly munkins. Customer Service is terrible. Please find another donuts shop!
Without fail, every time I come to this specific Dunkin’ my drink is the best it could ever be. Doesn’t matter who’s working, no store that I’ve ever been to can make it as good as this one.
UPDATE: after receiving such horrible service this morning i tried to reach out to the corporate offfice. I won't even bother. The reviews on the corporate level is lower than this location. SMH! This location is the absolute worst Dunkin Donut location in this area. I order here on two occasions and both times the customer service in the drive thru was deplorable. Last year i placed a order in the drive thru the lady was rude. Asked me in a rude tone to speak up or pull my car closer to the microphone. I was already as clos... read more
Frequently asked questions about Dunkin'
How is Dunkin' rated?
Dunkin' has a 3.7 star rating with 668 reviews.
When is Dunkin' open?
Dunkin' is closed now. It will open tomorrow at 5:30 a.m.
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