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Dunkin'

4.0

About this business

Location details

4185 Montgomery Hwy, Dothan, AL 36303, Dothan, AL, 36303, United States

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WeekdayScheduleStatus
Mon5:00 a.m. to 7:00 p.m.
Tue5:00 a.m. to 7:00 p.m.
Wed5:00 a.m. to 7:00 p.m.
Thu5:00 a.m. to 7:00 p.m.
Fri5:00 a.m. to 7:00 p.m.
Sat5:00 a.m. to 7:00 p.m.
Sun5:00 a.m. to 7:00 p.m.
4.0479 reviews
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Shai're Easterling's profile image
Shai're Easterling 
a week ago

I'd usually come through the drive-thru and the team would be decent. However, this morning, a team member greeted me in the worst way possible. She said, "Ma'am, can you hold on a minute?" with attitude and it honestly hurt me to the point where I drove off. I'm not visiting anymore Dunkin Donuts locations. It just seems like they hire individuals that do not care how they communicate with others. 

E L's profile image
E L 
2 weeks ago

10+ minute wait after ordering 4 food items and a coffee. Crew was unfamiliar with the names of their products when read directly off of the sign. 

Matthew Knight (ArgusMKnight)'s profile image
Matthew Knight (ArgusMKnight) 
2 weeks ago

I use to really love this location, but recently the service has been a miss and our orders just haven't been right. I want to keep coming back and giving them business, but at this point I may end up going to starbucks... Please work on this. 

Ron Holland's profile image
Ron Holland 
a month ago

Stopped there 3 times this week and ordered same thing, sausage egg and cheese crescent. Got it wrong every time, always comes out with bacon, even after I ask if they put sausage in it. 

Makayla Buchanan's profile image
Makayla Buchanan 
a month ago

I’ve been coming to this dunkin for a few months now and have never had a single complaint. The Employees are always so sweet and go above and beyond for their customers until recently. I came by to get a refresher and I asked if I could substitute oat milk with whole milk since i’m allergic and the employee with pink hair and a lot of piercings refused to substitute it with whole milk. I’ve never had this issue before and I am very disappointed with the customer service with that employee. 

Frequently asked questions about Dunkin'

How is Dunkin' rated?

Dunkin' has a 4 star rating with 479 reviews. 

When is Dunkin' open?

Dunkin' is open now. It will close at 7:00 p.m.  

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