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Dunkin'
- Coffee & Tea
- Dothan, AL
About this business
Location details
4185 Montgomery Hwy, Dothan, AL 36303, Dothan, AL, 36303, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 7:00 p.m. | |
| Tue | 5:00 a.m. to 7:00 p.m. | |
| Wed | 5:00 a.m. to 7:00 p.m. | |
| Thu | 5:00 a.m. to 7:00 p.m. | |
| Fri | 5:00 a.m. to 7:00 p.m. | |
| Sat | 5:00 a.m. to 7:00 p.m. | |
| Sun | 5:00 a.m. to 7:00 p.m. |
I'd usually come through the drive-thru and the team would be decent. However, this morning, a team member greeted me in the worst way possible. She said, "Ma'am, can you hold on a minute?" with attitude and it honestly hurt me to the point where I drove off. I'm not visiting anymore Dunkin Donuts locations. It just seems like they hire individuals that do not care how they communicate with others.
10+ minute wait after ordering 4 food items and a coffee. Crew was unfamiliar with the names of their products when read directly off of the sign.
I use to really love this location, but recently the service has been a miss and our orders just haven't been right. I want to keep coming back and giving them business, but at this point I may end up going to starbucks... Please work on this.
Stopped there 3 times this week and ordered same thing, sausage egg and cheese crescent. Got it wrong every time, always comes out with bacon, even after I ask if they put sausage in it.
I’ve been coming to this dunkin for a few months now and have never had a single complaint. The Employees are always so sweet and go above and beyond for their customers until recently. I came by to get a refresher and I asked if I could substitute oat milk with whole milk since i’m allergic and the employee with pink hair and a lot of piercings refused to substitute it with whole milk. I’ve never had this issue before and I am very disappointed with the customer service with that employee.
Frequently asked questions about Dunkin'
How is Dunkin' rated?
Dunkin' has a 4 star rating with 479 reviews.
When is Dunkin' open?
Dunkin' is open now. It will close at 7:00 p.m.
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