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Dunkin'

2.8

About this business

Location details

12800 Frederick Rd, West Friendship, MD 21794, West Friendship, MD, 21794, United States

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WeekdayScheduleStatus
Mon4:30 a.m. to 8:00 p.m.
Tue4:30 a.m. to 8:00 p.m.
Wed4:30 a.m. to 8:00 p.m.
Thu4:30 a.m. to 8:00 p.m.
Fri4:30 a.m. to 8:00 p.m.
Sat4:30 a.m. to 8:00 p.m.
Sun5:30 a.m. to 8:00 p.m.
2.8255 reviews
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L Brown's profile image
L Brown 
4 days ago

I order here weekly, 30 minutes in advance. My $35 order is never right or ready. This morning I was handed some of my food at the window and sat waiting for the rest. I had to tell the kid twice which donuts I ordered. When he saw I was annoyed he said "You know, you could smile. It's not like you're getting bombed like the kids in Gaza." I'm sorry to the decent kids working there that don't deserve this review. I hope, like me, they realize they deserve better and go somewhere else. 

Jakub Bialas's profile image
Jakub Bialas 
5 days ago

Had a mobile order that took more than 20 minutes to make and the staff didn't seem particularly worried about it 

David Mason's profile image
David Mason 
5 days ago
Sherry Quinn's profile image
Sherry Quinn 
a week ago

These people are awesome! Don't think that every Dunkin' is the same because staff can either make or break the store's reputation. Here the staff is amazing! Twice in less than 3 weeks we had top notch service: once they ran out of an item and offered to replace it with another item but the bag actually had in it the replacement and an apple pie. The second time - wow! My husband forgot to add cream to his coffee at one Dunkin' and when we stopped at this Dunkin, they offered to give us cream to go instead of ordering anoth... read more

Abby Dittrich's profile image
Abby Dittrich 
3 weeks ago

Stopped here to use the restroom. The toilet seat was broken and severely needs to be replaced. The cleanliness was poor but not the worst I’ve seen. The coffee was ok but we had to wait awhile for the coffee As the drive through was packed. 

Frequently asked questions about Dunkin'

How is Dunkin' rated?

Dunkin' has a 2.8 star rating with 255 reviews. 

When is Dunkin' open?

Dunkin' is closed now. It will open at 4:30 a.m. 

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